Addressing the Ongoing Stability Issues on Xbox and the Need for Greater Transparency

Moderator Edit: Title changed to better fit the topic.

Addressing the Ongoing Stability Issues on Xbox and the Need for Greater Transparency

Hi fellow simmers,

I wanted to share my ongoing experience with Microsoft Flight Simulator on Xbox Series S, and discuss some important points that I believe could greatly improve our collective experience on this platform.

Stability Issues Even in Vanilla State

Like many of you, I’ve encountered persistent issues with MSFS on Xbox, ranging from crashes to black screens, even when running the game in a vanilla state—no add-ons, no air traffic, just the base game. Despite uninstalling all DLC and following every recommended step, including rebooting the console and avoiding quick resume, I’m still unable to complete a flight. This suggests that the problems we’re facing go beyond just memory overload from add-ons.

Inconsistent Performance Across Add-Ons

What’s particularly frustrating is the inconsistency in performance across different add-ons. For instance, the PMDG 737, which is a third-party add-on, has proven to be more stable and reliable than some of the marketplace’s own aircraft, like the iniBuilds A320 V2. The 737 consistently performs well with fewer crashes and better avionics stability, even under the same conditions where other aircraft struggle.

Need for Greater Transparency on Xbox Limitations

It’s becoming increasingly clear that the Xbox Series S, with its memory limitations, struggles to handle certain aspects of the simulator. While the Series X is slightly better, these issues are still prevalent. There needs to be much more transparency from the developers regarding these limitations. Users should be made aware of what the Series S can and cannot handle before purchasing additional content. This includes clear warnings on DLC products that consume large amounts of memory, which can impact the game’s performance.

Proposal for Free Trials and Warnings

Given the current state of things, I believe it’s crucial to introduce free trials for DLC content. This would allow users to test how new add-ons affect their system before committing to a purchase. Additionally, every product on the marketplace should come with a warning label if it’s known to use a large amount of memory. This would help users make informed decisions and avoid the frustration of buying content that could render the simulator unusable.

Call for Community Involvement in Testing

Lastly, I want to echo the sentiment that there needs to be a more structured way for the community to be involved in testing, especially on Xbox. As someone who is part of the beta team, I’ve seen firsthand how valuable community feedback can be. Allowing community members to assist in testing would not only catch issues early but also ensure that products released to the marketplace are truly compatible with the Xbox platform.

Conclusion

To sum up, while MSFS on Xbox is an amazing experience when it works, the current instability issues are a major drawback. By increasing transparency about the limitations of the Xbox platform, introducing free trials for DLC, and involving the community more directly in testing, we can all work together to create a more stable and enjoyable experience.

I’d love to hear your thoughts on this, and I hope we can bring these concerns to the developers’ attention to improve the simulator for everyone on Xbox.

-Harrison

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Define large quantities of memory…

You enjoy our 737 on Xbox, but would you state that it uses a ‘large quantity of memory’? We would argue not, but if your focus is on highly detailed airports, you might feel the aircraft uses too much memory. It’s all in the eye of the beholder.

Testing on Xbox is problematic, to say the least. If we have a small issue on the PC, we make a change, start the sim, and see if it is fixed; repeat that two times, and you spend 20 minutes. Do the same for Xbox, and you might spend two weeks. To test a change, insert a new build into the Marketplace, wait for it to be ingested, and be ready for testing. See that the issue is not fixed, make a tiny change, and re-upload it to Marketplace. Repeat that until the issue is solved, only to find that your fix caused a new issue. Microsoft has a fast-track system that has solved some of the delays, but it is still a painfully slow process. There is also no debugging of any kind, so often you are poking in the dark.

Do not take this as a negative comment on Microsoft. The Xbox environment was never designed to handle third-party add-on developers, and it would be impossible to give all third-party developers access to the official test hard and software. It’s a miracle we are where we are.

Mathijs Kok
PMDG

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My compliments were PMDG @TheFalconOne. For me is the only item that has worked consistently, this was more a response to Microsoft.

The Inibuilds A320N we get given is nowhere near as good as the 737 PMDG I purchased with regards to how it runs on Xbox. Also how it runs with addon airports and the sim on Xbox is far beyond any other ‘study level’ aircraft.

I have already stated to Microsoft earlier that your planes should be a benchmark for addons :slight_smile:

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May I also link Visual degradation on Xbox - #197 by GeneticBus51774

This further adds to my frustration as an Xbox user with the fundamental issues with this version of the game.

If you are so frustrated why don’t you put an end to the torture and buy a pc? I don’t think it will get any better in the future. Complaints won’t help much.

This game was also released on Xbox and if some parts of the game do not work (or cause issues) on Xbox, it should be clearly communicated. The bug section is full of PC issues too… I guess it should be removed since “complaints won’t help much”?

I also play on Xbox, even though I also own a PC and a gaming laptop. Xbox is just more convenient for me. Unfortunately, even without third party sceneries or some huge add-ons, there are some issues in the sim that should be improved. Eg. Whole area around alps and Italy is bugged for me and whenever I fly there, it’s a 50% chance of a ctd. Some handcrafted (Asobo) airports are a total stutterfest… They happily accept our money for some add-ons and do not refund if they do not work.

There is a lot of room for improvement.

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The Xbox X & S are approaching their end of life cycle - if I am correct (but dont hold me to it) the consoles are replaced on a regular 4-6 year cycle. The latest announcement of an uprated Xbox with an extra 1gig of RAM confirms that RAM is a constraint. I am however disappointed that a more powerful processor come graphics card wasn’t included. Also with MSFS2024 on the horizon we should all be looking a an upgrade, however you just try and find a MS 1gig RAM upgrade, no one seems to have any in stock.

As to purchsing a new PC to play MSFS, is this really a good idea as Intel are doing so poorly compared to new ARM products. The war goes on!!

Perhaps MS will offer an ARM version of MSFS, I for one would be delighted!

Caveat emptor

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100% agree.

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To my knowledge the newly presented consoles have zero update of the hardware. Only difference is more SSD space. 2 TB for the white XSX without disc drive, 1 TB for the S. Unconfirmed rumors say new consoles come in late 2026.

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Exactly. Is just storage. Video and Processing capabilities are the same.

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Yeah I’m experiencing the same things on Xbox and I just started a few months ago. Kinda wished I had just started with PC, knowing the performance would be this low. Specifically bought the Xbox for it and I’m on default settings, flying default planes. All steps followed. Even had to reapply thermal paste, something I never expected doing to a 2 month old console :confused:

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Personally I don’t think the sim should even be available on Xbox S as it’s really not capable of any decent performance or graphics. X yes, S no.

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@AdrenalTexas581 this comment is unhelpful. The game was sold on Xbox series S, I downloaded it and the vanilla game does not work to the standard it should. I think we have every right to complain seeing as this game came out 4yrs ago and it’s not as if we are in a pre-release.

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Folks, please stay away from the personal comments.
Keep the posts to the topic!

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I think it is a question of expectations. The Xbox S is for people with low expectations who just want to play and have fun.
I have medium expectations and I like to experiment with addons. So I bought a medium class pc and some cool controllers - and I’m happy with my flight simulator experience. You have to balance expectations and expenses, or you’ll never be happy with your sim. I’m still convinced that complaints won’t help. :man_shrugging:

Yes, but this is exactly our point. Had we known the weaknesses of the game on Xbox before we bought all our addons and equipment only for them not to work only after downloading them, we wouldn’t have been in this position!

You are right, but… There was a song in the 80s by Bruce Hornsby: It’s just the way it is.

Using Bruce Hornsby lyrics to downplay real concerns about stability issues on Xbox is pretty dismissive. This isn’t about ‘the way it is’; it’s about addressing legitimate frustrations with transparency and functionality. We need constructive dialogue, not casual brush-offs. The community deserves better than flippant remarks from PC users—real solutions and clear communication are what we’re asking for as Xbox users.

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The main gripe I have is that it’s been so inconsistent throughout its lifetime on console, and an almost ‘shifting of the goalposts’ when it comes to performance.

Many people have paid for additional add ins which have worked without issue at time of stable sim update builds, only for the performance to then be stunted in later builds.

We’ve seen what the consoles are capable of in recent beta build per-SU15, but we’re at the mercy of the developers on console as to whether our performance will improve/decline with no ability to tweak settings to our preference as PC users are able to.

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Also rumors say Xbox isn’t making a new console, just providing the XBox games platform (which nobody knows what that even means if it’s true).