Hi I am having an issue when loading the sim and the screen goes black and does nothing. I have tried the troubleshoot options but that doesn’t seem to work. Weird, because it was working fine this morning, but loading up this afternoon, the sim is now going to black screen. Any help would be app…

I’ve resolved the issue. My CPU was being hammered even with Chrome so I checked and remembered that I fiddled with the number of boot processors. I applied that but didn’t restart straight away. I’ve re done that and restarted straight away and the sim loaded and CPU usage back to normal. Thanks …

I’m on Steam version so path is different for me. Maybe it’s in Roaming. Have you tried searching for it in File Explorer?

Just a thought. Try launching the sim with all your usb controllers (except mouse) disconnected and see if you still get a black screen.

Ahh, got it in Roaming. Unfortunately, it’s still going to black screen after deleting the file.

Arghh. So annoying. Umm, try deleting Contents.xml (not sure that’s even used since SU11 tbh) and look for a folder called SceneryIndex. Delete the contents of that (not the folder). Clutching at straws here tbh. Flakiest bit of software ever made. Love / Hate relationship!!

Assume you have seen and tried this? (Last post) [image] Black screen when launching the game Hardware & Peripherals Thank you for your answers, I will try that and come back to give an update. Also maybe try logging out of Xbox app / MS Store and back in to them aga…

Also this might help. See the post marked as solution deleting BIN files and XML as well. [image] "Black screen" when starting/installing/re-installing MSFS 2020 Install, Performance & Graphics When I started MSFS 2020 yesterday I just got a black screen instead of the us…

Thanks for the advice. I’ve updated my drivers and Windows to see if that was culprit, but not it seems. I’ve also done the fast launch and deleting the files described in that thread but it’s still the same. The issue is very similar to that thread, I can see the Sim using CPU, sometimes reaching …

Don’t rush into that. I bet someone much cleverer than I will be along soon to save the day. What a pain!

Definitely a pain. Tried a system restore and uninstalling and reinstalling but still the same. Hopefully someone can come up with a fix as I’m all out of ideas.

When I had this issue enable FastLaunch fixed it for me. [image]

Black screen when loading MSFS

User Support Hub Hardware & Peripherals

Baracus250 January 28, 2023, 11:14pm 11

Also this might help. See the post marked as solution deleting BIN files and XML as well.

Somewhere I read it might be due to a change in sound (audio) drivers. Have you made any changes?

Any Windows updates pending? Or Xbox App updates?