Game Platform (Exampe: Steam, Xbox, MS Store):
Steam
ISSUE DESCRIPTION
Description of the issue:
In the Commercial Pilot License - Rotorcraft Certification section, the first training mission called “Introduction” cannot be completed. When you start the helicopter when prompted, the instructor tells you to wait and that you aren’t finished yet. The mission then restarts. When you get to the to same part you are able to start the rotorcraft this time, however looking at the control panel will not let you progress. This is repeatable and reproducible. It has also been verified by people on the MSFS discord and subreddit. They also claim the the next two training missions feature similar issues that prevent completion.
Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes, and Yes
FREQUENCY OF ISSUE
How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
Every time
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue.
Enter career mode.
Select Certification
Select Commercial Pilot License - Rotorcraft
Select Introduction
Start the mission
Progress in the mission until you are instructed to start the rotorcraft.
Start the rotorcraft using ctrl + e.
Note the instructor telling you to wait and that you’re not finished, the mission resets.
Follow steps 6 and 7 again.
Note that you can start the rotorcraft now.
Attempt to look at the console as instructed.
Note that you cannot progress past this point as it never registered the look.
Exit the mission and repeat steps 1-12 noting that all the steps are reproducible.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
Logitech Extreme 3D Pro joystick.
[PC Only] Are you using Developer Mode or have you made any changes to it?
No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A this is 2024.
[PC Only] What GPU (Graphics Card) do you use?
AMD 6800XT Reference
[PC Only] What other relevant PC specs can you share?
AMD 3900X CPU
32GB of DDR4
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
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Do you have the same issue if you follow the OP’s steps to reproduce it?
•
Provide extra information to complete the original description of the issue:
•
If relevant, provide additional screenshots/video:
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Do you have the same issue if you follow the OP’s steps to reproduce it?
• I have exactly the same issue in the first helicopter training mission. I can’t finish it because it doesn’t register me looking at the monitor and also restarts because apparently we were not ready.
Provide extra information to complete the original description of the issue:
• The follwing missions seem to work for me. However the mixture lever on the roof of the helicopter is always set to 0% so the engine will turn off. This can be fixed for now by simply setting it to 100% immediately and just hit the engine starter again if necessary
Do you have the same issue if you follow the OP’s steps to reproduce it?
• I completed the mission and landed the helicopter and the mission does not end.
Provide extra information to complete the original description of the issue:
•
If relevant, provide additional screenshots/video:
•
J
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. Tried three or four times
Provide extra information to complete the original description of the issue:
• the instructor says we’re starting again and the EPM continues to be highlighted throughout. When’s asked to look at the EPM the second time it’s impossible to get it to acknowledge that you’ve looked it and so you’re stuck.
If relevant, provide additional screenshots/video:
•
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. Tried three or four times
Provide extra information to complete the original description of the issue:
workaround: turn the engine on the first time just after you’re asked to get in the helicopter, that will trigger the restart. You should be able to follow the instructions now as intended because the “look at the epm” action wasn’t triggered yet…
OMGosh you are amazing it worked!!! For anyone trying it, you can’t just jump in anytime and do what he says, wait till he says “get in”, then spam ctrl + e after you get in until he says “wait”. Now it’ll work fine.
Thank you so much! Still needs fixed but at least we can move past it now.
Starting the engine causes it to take off if you aren’t quick enough to kill the throttle. Problem was after making you sit through it all again you are still look staring at the screen and it wont progress.
I can not complete the first helicopter training lesson.
There is something before engine start missing. If I do nothing, the game waits forever.
When I hit then the keys for starting the motor, the flight teacher shuts it off again and the training starts over from the beginning (Listening to all the text over and over again).
THIS REQUIRES A SKIP BUTTON! I wasted hours on this.I even can speak the lesson simultaneously…
Exact same issue. He says we need to start the engine to examine the EFI, but no prompt shows up to tell us to start the engine. And if you hit “Ctl-E” to start the engine like he instructed, he then says we were wrong and starts the lesson over.
Same for me. It did not work from the career mode, but if I enter the first training directly as an activity it does work fine.
But then in the second training the heli crashes before I take over control (lack of engine?).
Yeah I can’t complete it either. I was really looking forward to learning the helicopter stuff and take the career route to Search & Rescue. Gonna drop the game for a year and come back then. Otherwise, it’s garbage in my opinion. Like really? They didn’t think to QA the introduction to different licenses? Really? Also, sometimes I’m out on some janky airstrip or I’ve even been out on a helipad with a Cessna like how am I gonna fly off the building?
For what it’s worth, the training missions are not required. If you have the funds, you can jump right to the exam. That’s what I did when I was hitting this bug. You may even be able to just go to the other training missions without completing the first one, but I didn’t try that. I just jumped right to the exam since I’ve flown them in 2020.
Do you have the same issue if you follow the OP’s steps to reproduce it?
•
same problem
Provide extra information to complete the original description of the issue:
•
If relevant, provide additional screenshots/video:
•
The solution to not restart the mission when the instructor asks us to turn on the engine is to make SURE that the collective is at 0%.
I was having the same issue, and I noticed my collective was at 0.7%, so I forced my HOTAS in order to ensure it was at 0%.
The engine picked up and the lesson was not restarted. The lesson progressed and I completed it successfully.
SIM INFORMATION
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like how am I gonna fly off the building?