Can't start a flight, just get a loading circle when clicking 'start flight'

:white_check_mark: SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

  • Microsoft Flight Simulator 2020 or 2024: 2024

  • Version Build Number (Where do I locate that?): whatever this launch version is

  • Game Platform (Exampe: Steam, Xbox, MS Store): MS Store

:white_check_mark: ISSUE DESCRIPTION

  1. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Have no community mods or addons yet

  2. Description of the issue: After spending all evening and night trying to get into the sim yesterday I finally got in after midnight. But when I clicked on ‘start flght’ the map just zoomed in a tiny bit and then sat there with a loading circle and after 15 minutes of waiting I gave up and quit. Went to bed and decided to try again today and I’m getting exactly the same thing. I click start flight and then it zooms in a tiny bit and then nothing, just a little circle spinning around forever.

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
Every time

:white_check_mark: REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

  1. Click ‘start flight’

:white_check_mark: YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

  1. What peripherals are you using, if relevant: HOTAS and rudder

  2. [PC Only] Are you using Developer Mode or have you made any changes to it? No

  3. [PC, MSFS 2020 Only] Are you using DX11 or DX12?

  4. [PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version): Up to date

  5. [PC Only] What other relevant PC specs can you share? I don’t think that’s relevant, it’s obviously a server issue.

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.
It’s just the loading screen, don’t think it’s very relevant but if you insist:

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

6 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:

• Based in the UK, with 1gig connection speed, but get a “your bandwidth is too low” Message with the issue.

Also can’t start career mode, it shows just the registration building but my character never spawns.

However, if I VPN to somewhere else, like the USA. Everything loads.

Clearly a server issue.

If relevant, provide additional screenshots/video:

4 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Based in Germany. Tried several times with different aircraft and locations. Tried deleting rolling cache aswell as transfering the appdata folder to the same drive Limtiless is located.

If relevant, provide additional screenshots/video:

Try using a different server in the online settings.

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Based in Germany… when i switch vpn to american server I can start a flight … that should not be the Solution!

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes, I haven’t been able to start a free flight since launch yesterday

Provide extra information to complete the original description of the issue:
• I’m based in the UK with 1Gb connection and have tried all of the servers in the online settings (North Europe has lowest latency 45ms)

If relevant, provide additional screenshots/video:

Same issues as OP, I’m in the UK but get the spinning wheel when I try to load in anywhere. If I use a VPN from Australia it works albeit slowly

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. Cannot spawn in at all. Issues loading zoomed in map. Low res imagery.

Provide extra information to complete the original description of the issue:
• PC, UK, symmetric gigabit, hardwired ethernet.
• DNS-based Adguard is running on my network if that is of any relevance. Don’t see anybody else mentioning it. EDIT: Tried disabling Adguard to no effect. Still no loading, spinning circle when spawning into a free-flight.

If relevant, provide additional screenshots/video:

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Germany, Win10 PC, 1 gigabit cable connection (measured 800mBits), hardwired ethernet.

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• UK. Xbox sX. Managed to get in briefly this afternoon (with an invisible aircraft) and then later a visible one. As we hit UK evening, I’m expecting the servers are swamped again, no luck, just a loading circle.

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes, I am the OP

Provide extra information to complete the original description of the issue:
• An update: I’m also based in the UK, should’ve mentioned that in my report. I finally managed to get flying after turning on my VPN and changing my VPN server to USA. A couple of times over the past few hours I’ve tried disabling my VPN to see if it’s fixed but nah, the problem comes back. So if you have a VPN try USA or something.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:

Exact same issue - choose plane,search for airport, set as departure, that then shows up as a CUSTOM departure which is odd, no runway choices, , hit FLY button, sim just hangs with an aerial map of the general area I should be spawning into with a rotating circular hourglass equivalent in bottom right corner of screen. I’ve tried spawning on ground cold & dark, or spawn airborn, nothing works. So I haven’t actually seen the inside of the sim yet.

If relevant, provide additional screenshots/video:
• this would just be another screenshot like the OP

I AM ALSO IN THE UK - no VPN sadly :frowning:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
100MB connection GErmany some problems as OP

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:

• same as OP. Sim boots in fast enough, but loading into flight is an endless loading circle. Started a flight ok early this morning before servers presumably got busy.

Same Problems!
GeForce RTX 3060 Laptop GPU
Intel i5-12450H
16GB RAM
I‘m in Germany

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes, exactly the same.

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Based in UK. Basically not able to start any kind of flight (career missions, challenges, free flights…). The sim loads fine, but after that is impossible to get to any flight. It was working fine yesterday.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• No more than 32 Kbit/s for two hours now. Game is entirely unusable.
Location: Germany

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?

YES
Provide extra information to complete the original description of the issue:

BANDWIDTH is low like 0.03Mbps, My Internet Bandwidth is usually 1000Mbit.
If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Same issue. Not been able to load into a single airport since about 0800z. Sits spinning for hours (literally left it whilst I went out for dinner)

Provide extra information to complete the original description of the issue:
• Tried with various planes at various airports with no luck.

If relevant, provide additional screenshots/video: