Choices Disappear from ATC Window

[NixonRedgrave]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

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ISSUE DESCRIPTION

Description of the issue: ATC choices not seen on window.

If applicable, which aircraft is experiencing this issue:

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
During this current flight I have seen it 3 times now.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Close Communications window
2. Wait for ATC to give you a command
3. Open window and observe no choices
4. Note: this seems to be occurring when being asked to change frequencies during a hand-off after I’ve not heard ATC’s voice communication (literally no audible ATC voice, not because I wasn’t paying attention and missed it.)

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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[NixonRedgrave]

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
• It is worse now, because even after tuning the radio I do not get a choice to contact ATC on the new frequency. Hot keys for ATC choices are not recognized when it is in this state.

If relevant, provide additional screenshots/video:
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[FF7Bryan]

Just happened to me. In the 172 as well for career mode. Also tried manually moving the frequencies similar to the above but nothing changes. My findings match Nixon’s.

[NixonRedgrave]

Thanks for posting. (I’m mainly responding to you so you can get to a higher trust level to be allowed to start threads of your own.)

Welcome to the forum, too.

[XXGTAMastersmsx]

This is also happening with me as well on Xbox

[BilingualHarp7]

Had this happen to me a couple of times.

[ElSkiel]

It happened to me 2 times today when landing in my career mode. I couldn’t request to park and I got a foul for leaving the runway without requesting to park.

[gabster1501]

Happens the second i resize the windows width