CJ4 - Unable to set weight for pilot, copilot and passengers in EFB

ISSUE DESCRIPTION

Description of the issue:

I cannot adjust the weight of pilot, copilot and passengers in “Seats” tab in “Mass and balance” page of EFB. The seating plan is not initialized properly.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

I have removed all mods/add-on. The problem is still here.

FREQUENCY OF ISSUE

Always

REPRODUCTION STEPS

  1. Select “Free Flight”
  2. Change aircraft to “Textron Aviation Cessna Citation CJ4”
  3. Click “Configure”
  4. Click “Fuel and payload”
  5. Click “Manage mass in EFB”
  6. Click “Seats” tab
  7. Slide quick fill slider to certain percentage, say 10%
  8. Click “Load in aircraft”

The “Total Mass” shown is not changed at all in both EFB and after loaded

The interesting thing is that when you select another aircraft (say Cessna 172), and set the payload. After that, you switch back the aircraft to “CJ4”, the seating plan is changed to that aircraft

MEDIA





[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• I have the exact same issue with the 2024 Vision Jet

If relevant, provide additional screenshots/video:

Have a look at that similar topic: Passenger loading system: seat-by-seat interface and 3D passenger model spawning issues

I will try this, thank you.

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
The loading system in CJ4 is broken for me. I’m getting error msgs all the time when using EFB, configuring AC before spawning does not work as well. Regardless of what I put in before, after spawning on the ramp pax and cargo weights are reset to 0.