Has anyone encountered this issue and managed to fix it? Help Desk says to sign out of Xbox…but I am unable to click the sign out prompt. The game just continues to try and update.
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Their servers are overloaded. Keep trying, or wait a day or two.
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Was having the same issue when trying to fly online a couple of days ago, which makes me think it’s nothing to do with the update. (I hope it is)
I’m afraid my only option is a reinstall unless anyone else has any ideas.
Good evening, same thing at home…
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Glad I’m not the only one.
Did you have any issues before the update?
I’m going to tinker around with it for a bit. I’ll report back if I get anything working.
No everything was working fine, after the SU5 I flew 20 minutes and after more connection, I find myself with a fs2002 now …
I never had a CTD and well now I’m at least sixth
Don’t reinstall - I got the same message about 20 minutes ago. The servers are being overloaded. Even if you were able to reinstall, you would have the same problem. Just keep trying.
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yes I think there are people in the tubes 
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Appreciate the responses guys, kinda feel bad for making this thread as I managed to fix it.
If anyone is getting the same message, try the following:
Close MSFS > Open up the Xbox App on your PC > Sign Out
Reopen MSFS again and you should be prompted to sign in, do that and you should have online functionality back and start being able to update.
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i will try and come back
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So indeed it works again, a great coffee for you Dylannope
on the other hand CTD with A320 fbwDev so can wait for a patch or I have another problem …
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Closing, as OP found a solution.