Consistent CTD when trying to access charts in the Longitude

ISSUE DESCRIPTION

Description of the issue: Getting a constent CTD when trying to access charts in the Longitude.

Did you experience this issue before you joined the Beta?
No

If applicable, which aircraft is experiencing this issue: C700

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? No; I only have the PMS 750 and FSLTL traffic liveries

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load up the Longitude
  2. Enter any rudimentary flight plan with a departure and arrival airport (I did GMFK and LIPZ in this test)
  3. Hit the Charts button on the right side GTC (I didn’t try on the left one)
  4. Try to select anything, and it crashes (it doesn’t crash until you do this). I did not have such problems in SU2.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: TM Airbus stick, TFlight rudder pedals (likely not relevant)

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC Only] What GPU (Graphics Card) do you use? RTX 2080 Super

[PC Only] What other relevant PC specs can you share? AMD Ryzen 5 5600X, 32 GB RAM

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Same bug as this one:

A post was merged into an existing topic: Opening any airport chart in EFB leads to CTD