Crash to Desktop 2024

Bug Reporting Hub Crashes (CTDs)
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ISSUE DESCRIPTION

Description of the issue: Sim will start and load upon zooming down to runway the sim will freeze (no sound) then crash to desktop shortly thereafter. I have nothing in the ‘Community folder’ and this is also a clean install of the sim.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start sim
  2. Select flight conditions and location
  3. Select start flight

[PC ONLY] FAULT BUCKET ID

If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]

4448d15109f5be4e87cedfc763c3c706 (1715554555539998470)
29abf9a12ae86cb268cbd265a03ad187 (1786753011104272775)
6804571cbf965cb7a2cdaddbe6ca4e05 (1354930222889848325)
4448d15109f5be4e87cedfc763c3c706 (1715554555539998470)
29abf9a12ae86cb268cbd265a03ad187 (1786753011104272775)
4448d15109f5be4e87cedfc763c3c706 (1715554555539998470)

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

X56 HOTAS
Cougar MFDs

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DirectX 12

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

RTX 5060ti OC 577.00 drivers (clean install after running DDU)

[PC Only] What other relevant PC specs can you share?

Win 11 Home 24H2 26100.4770
Codex R2 B14NUC7-095US
i7 14700F
32GB DDR5 5600mhz RAM
MSI PRO B760-VC WIFI II (AMI BIOS 7D98vBG1 Beta 2025-05-16)
NVIDIA RTX 5060ti OC 16GB
4TB Kingspec SSD (I:)
4TB Crucial nVME (F:)
4TB SPCC SSD (D:)
2TB MSI M482 nVME (C:)
X56 HOTAS
Tt esports Commander Keyboard/Mouse Combo
Oculus Quest 2
Thrustmaster 2x MFD Cougar
T-Mobile Home Internet 5G (KVD21)

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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2

I was getting this in 2024 yesterday …every time unable to start a flight.

Will try again today later and see if its improved, sometimes it just sorts itself out! :wink:

3

I was initially thinking community folder. Emptied it. Unsuccessful. Then I did a clean install, same results. Beginning to think this may be server related?

4

Yep, I never empty/reload anything - usually just waiting fixes most things! :wink:

I fly regularly in group flights, and its amazing how many times one or two people just seem to have problems loading or CTD …and nothing from anyone else.

…guess its my turn! :slight_smile:

5

Alright maybe some progress…

I just noticed that my Quest 2 headset was plugged into a hub and on. I never leave it on (kids). I turned the hub switch off and successfully loaded 5 times at 2 different airfields KLAX and KSAN. I also rarely if ever use the VR headset in 2024.

6

That’s good to hear, not a VR person myself so cant offer an opinion on that …but hope it works for you!

7

Just had a few more successful flights.

8

I am encounter an unusual system restart after 10 min of flight . anyone here with this happens? seems like the CPU is overheating but im not into the beta . something changed . i don t know what to do . and im scared that i am not able to fly anymore .

9

A PC restart usually is a sign of a worn out PSU. When is the last time you dusted out your PC?

10

Update:

Sim still crashing but I seemed to have found the issue.

inibuilds KLAX Enhanced v1.0.1

With it installed 2024 will freeze once you zoom down to aircraft on airfield (muted sound) then crash shortly thereafter. Removing it and re-enabling the default KLAX and no more CTD. Running the latest version of 2024 (no beta).

11

I had similar issue. Would freeze, then CTD anytime flying into LAX area, and some other areas. CTD would happen at the same exact spot 100% of the time. I updated my BIOS, not one problem since. A couple other people reported similar findings. Might be worth a try.

12

I’ve noticed with KLAX installed (default disabled) that when choosing 25L it does not place you at the end of the runway. It places you at 7L 25R Hold. Where it will CTD. This is repeatable.

Once I remove KLAX Enhanced and re-enable the default KLAX it will place and start you at the end of 25L

My BIOS is already latest (has been for some time now) My issue is also 100 percent repeatable. It would even CTD the sim same way if you chose another airfield and start at end of runway. Remove inibuilds KLAX Enhanced and the problem resolves itself.

13

Adding some more bucket IDs…

4448d15109f5be4e87cedfc763c3c706 (1715554555539998470)
29abf9a12ae86cb268cbd265a03ad187 (1786753011104272775)
6804571cbf965cb7a2cdaddbe6ca4e05 (1354930222889848325)
4448d15109f5be4e87cedfc763c3c706 (1715554555539998470)
29abf9a12ae86cb268cbd265a03ad187 (1786753011104272775)
4448d15109f5be4e87cedfc763c3c706 (1715554555539998470)
4448d15109f5be4e87cedfc763c3c706 (1715554555539998470)
29abf9a12ae86cb268cbd265a03ad187 (1786753011104272775)
29abf9a12ae86cb268cbd265a03ad187 (1786753011104272775)
b1be0f6307b3b8edd3392ee73693272b (1385189930981074731)
a5361450423868e25a2600419a5d1f77 (1884193775863799671)
603d5f03607e188f1af609f0513fbb0c (1942751217016879884)

Also ran the following commands (w/admin rights) and all completed successfully and without error/s. In the following order:

Dism.exe /online /Cleanup-Image /checkhealth

Dism.exe /online /Cleanup-Image /scanhealth

Dism.exe /online /Cleanup-Image /Restorehealth

sfc /scannow

Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore

Dism.exe /Online /Cleanup-Image /StartComponentCleanup

RESTARTED computer as the last step.

14

Is your Nvidia driver up to date, a new one released not to long ago

15

Was using the 577.00 but now on the newer drivers.588.88. Same results.

16

Same here. Was slowly trying 2024 but in 2nd flight CTD. Back to 2020 I guess.

17

Same. No issues with 2020. Looking as if the issue is related to the sim or a recent Windows update or server related.

18

Gosh! I thought it was just me. I sat at my PC at 9:30am this morning and it’s now 7:17pm and still can’t fly anywhere without crashing. The sim crashes from multiple airports with multiple aircraft. I flew a few routes more than a week ago and had no issues. I see there was a Microsoft update that was installed on 7/24/2025 (KB5062660). I’m going to uninstall and test again to see if this fixes anything.

19

Well, I got a bit father. A flight from EDDF-KSFO lasted until 125nm from KSFO, and an error reporting, “Your Graphic device has encountered a problem…” I have the Aorus Master RTX 5090 and using the latest 580.88 driver. I’m considering reverting back to 576.88 as I did not have a single issue with it prior to the KB5062660 update.
Event viewer shows:
The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\00000118
GpuRcReset TDR occurred on GPUID:100

The message resource is present but the message was not found in the message table

20

With 580.88 and KB5062660 removed from my system, I was able to complete a successful flight. Hope this is helpful