We recommend all Xbox users who are seeing crashing, participating in the Stability Test, so we can gather data and improve the situation.
Hello everyone,
A new beta testing opportunity is now available which specifically targets stability on Xbox Series X|S. To help us better track some of the memory-related crashes on Xbox, this build will contain additional telemetry logging and a more precise memory tracking system. Any time you experience issues such as a crash on your console, extra data will automatically be sent to our team for investigation. This build is open to all Xbox users and will run for a few weeks while we gather…
If you are experiencing issues on PC, then check the following topic on how to troubleshoot it. Or if you wish, you can send a ticket to Zendesk, and we can help you troubleshoot the issue.
Troubleshooting a crash on PC is always a process of elimination. In this guide, we will show you how we process tickets on Zendesk and how you can do most of the troubleshooting in advance, before submitting a ticket:
https://flightsimulator.zendesk.com/