Official Microsoft Flight Simulator Tips & Troubleshooting
| Topic | Replies | Views | Activity | |
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[KNOWN ISSUE] Authentication/Insert Disc/Logbook Lost/Unable to sync with cloud etc
We are aware of the issues with: You need to set up your settings every time you start the sim Your logbook is showing 0 hours Your achievements have been reset to 0% You receive message “Please insert the Microsoft Fl… |
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1 | 561 | April 22, 2024 |
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Zendesk FAQ
Below, you can find answers to most common questions and feedback we get regarding Zendesk. Why it takes so long to get a response to my ticket? We are a small support team and our working hours are following: Mond… |
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1 | 2385 | May 26, 2023 |
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About the Tips & Troubleshooting category
This sub-category is where our Customer Support Team will provide read-only tips, current known/emerging issues, and useful troubleshooting steps. |
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3 | 1748 | May 22, 2023 |
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CTD: Your graphics device has encountered a problem
In most cases, this issue arises with Nvidia Graphics Cards. This issue is being investigated, both at Asobo and Nvidia. We will update this topic when we have more troubleshooting steps to provide or if we have any upd… |
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1 | 3007 | May 22, 2023 |
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[KNOWN ISSUE] **UPDATED 13th of July** Crashing with Nvidia GPU drivers 536.40, 532.03, 531.79, 531.68, 531.61, 531.41
If you are experiencing the following, and you have Nvidia GPU in your PC: Sim is crashing without any notification How to find crash report from Windows Event Viewer Sim is crashing with “Your graphics device has en… |
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3 | 26395 | July 13, 2023 |
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Marketplace issue: Another transaction is pending
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0 | 1255 | October 11, 2023 |
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How to operate Boeing 747
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0 | 3502 | June 28, 2023 |
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How to operate Boeing 787 Dreamliner
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0 | 4184 | June 28, 2023 |
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[KNOWN ISSUE] Cannot download ATR packages from Content Manager *FIXED*
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3 | 1045 | June 22, 2023 |
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How to troubleshoot faulting module ucrtbase.dll and/or exception code 0xc0000005 crashes
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0 | 6361 | May 11, 2023 |
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How to operate Cessna Citation CJ4
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0 | 2727 | May 22, 2023 |
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How to operate Cessna Citation Longitude
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0 | 1848 | May 22, 2023 |
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How to operate Daher TBM 930
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0 | 4687 | May 22, 2023 |
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How to plan and fly IFR flights
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0 | 4454 | May 22, 2023 |
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How to plan and fly VFR flights
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0 | 1401 | May 22, 2023 |
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How to operate Garmin GNS430/530 Avionics
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0 | 2189 | May 22, 2023 |
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How to operate Garmin G1000 Avionics
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0 | 1813 | May 22, 2023 |
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How to operate Garmin G3000/G5000 Avionics
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0 | 1826 | May 22, 2023 |
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Samsung NVMe SSD's causing installation issues
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0 | 1048 | May 22, 2023 |
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How to fix graphical artifacts and pink texture issue
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0 | 5735 | May 16, 2023 |
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How to troubleshoot faulting module ntdll.dll crashes
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0 | 2035 | May 11, 2023 |
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How to find crash report from Windows Event Viewer
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0 | 7813 | May 11, 2023 |
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CTD's starting with exception code 0x800
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0 | 511 | May 11, 2023 |
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How to troubleshoot CTD's on PC
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0 | 2187 | May 11, 2023 |