We have seen a few cases on Zendesk where Samsung NVMe SSD’s are causing issues when trying to install the Sim for the first time or when trying to update the Sim.
Affected NVMe SSD’s:
- Samsung 980 Pro
- Samsung 990 Pro
We recommend updating your NVMe firmware, regardless of what Samsung NVMe SSD you have!
Samsung released a press note some time ago about issues with specific NVMe SSD models, but this issue can also be present with other Samsung NVMe SSD’s.
If you have a Samsung NVMe SSD and are having these issues when installing the Sim to this drive, there are 2 things you can do:
- Install the Sim to another non-samsung hard drive, if possible
- Update your Samsung NVMe SSD firmware
More information about this issue and how to update the firmware can be found here:
An error in Samsung’s 980 Pro firmware is causing SSDs to die.