In most cases, this issue arises with Nvidia Graphics Cards.
This issue is being investigated, both at Asobo and Nvidia. We will update this topic when we have more troubleshooting steps to provide or if we have any updates from Asobo or Nvidia.
If you are using Nvidia GPU and are experiencing this problem:
- If you are using the latest GPU drivers, go back to version 531.29 or older
Nvidia 531.29 GPU Driver
How do I manually install the NVIDIA driver for my graphics card?
If the issue still persists after going back to older drivers:
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Set your graphics settings to LOW
→ If the issue is resolved: Adjust your graphics settings, and if the issue returns, then dial them back
→ If the issue is not resolved: Delete your Cloud Save. Some users have reported that this has fixed the crashing
→ If the issue is still present after deleting your Cloud Save: Remove all 3rd party add-ons and go back to Vanilla -
How to restore the sim to its vanilla state to get back in game
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How to delete a cloud save on PC to fix some loading issues or reset the logbook
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How to delete a Steam cloud save to fix some loading issues or reset the logbook
Please be warned that deleting the Cloud Save will wipe your logbook permanently and reset some of your settings such as keybindings and peripherals profiles. You will not lose the achievements already unlocked on this profile, but progression towards achievements and the logbook information cannot be recovered.