Crashing to desktop at loading world data 55%

User Support Hub Crashes (CTDs)
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1

ISSUE DESCRIPTION

Description of the issue:
Crashing to desktop at loading world data 55%

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. open xbox or ms store
  2. find msfs 2024 open
  3. Then at 55% loading world data it crashes to desktop

[PC ONLY] FAULT BUCKET ID

If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]

1169115432013621881

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
NVIDIA 576.40 and delete NVIDIA APP.

[PC Only] What other relevant PC specs can you share?
My crash report
AsoboReport-Crash.txt (29.4 KB)

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

BTW, I’ve tired many things, including update bios, and uninstall the NVIDIA app.
Use DDL delete and update nvidia latest vesion. Reinstall game. It’s not works.
I checked the logs but couldn’t find any conflicting files or programs.

3

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• Yes, crashing at 55% reliably on a dream pc, i9 processor, 128GB RAM, RTX5080, Screen res: 7680 x 2160 (Samsung 57" curved monitor). The log for the repeatable failure is:

Faulting application name: FlightSimulator2024.exe, version: 1.4.20.0, time stamp: 0x00000000
Faulting module name: FlightSimulator2024.exe, version: 1.4.20.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000011a1cc0
Faulting process id: 0x832C
Faulting application start time: 0x1DBE5C447EBF6F6
Faulting application path: C:\Program Files\WindowsApps\Microsoft.Limitless_1.4.20.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.Limitless_1.4.20.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Report Id: 7fdbf821-03b3-44f7-abcb-fd937f7d8c09
Faulting package full name: Microsoft.Limitless_1.4.20.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

The PC and monitor were purchased to run Flight Sim. What is the fix???

4

Following. I am experiencing the same issue, sadly.

5

+1, The game has neve made it past this point and it’s a fresh install via Xbox Game Pass.

1 Like
6

Facing same issue.

7

I had the same problem, but it seems to have been solved for a few days.
I disabled G-Sync and re-enabled V-Sync.
I’m not sure if I actually solved a problem, but so far I’ve gained FPS and eliminated stuttering when landing.

8

Tried after disabling G-Sync, didn’t fix.

9

Around 55% isn’t sim checking for cloud saves, checking audio devices and msfs config file? I am sure around 52-54 for me i can hear a sound change, it is like small audio cut or popup. You guys can test disabling audio devices or changing default ones. For cloud saves, not sure what to do. UserCfg.opt file, same, not sure what to do also but simply you guys can check if resolutions are correct etc, not sure what to do if it is corrupted, so be careful.

10

I have the same issue with msfs it never cross the world loading data at 58%. I tried repairing the files, checking the integrity and re-installing the simulator but no results it still crashes at 58%. It is frustrating.

11

Unfortunately, I delete audio devices driver and disable G-Sync re-enable V-Sync.
It still didn’t work.

1 Like
12

Hello there, has anyone come up with a solution to this Crash.
I bought the game and still didn’t had the opportunity to play it.
It keeps crashing at loading screen around 55%.

Here is the Fault Bucket ID:

Détecteur d’erreurs 1169115432013621881, type 5
Nom d’événement : MoAppCrash
RĂ©ponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : Microsoft.Limitless_1.4.20.0_x64__8wekyb3d8bbwe
P2 : praid:App
P3 : 1.4.20.0
P4 : 00000000
P5 : FlightSimulator2024.exe
P6 : 1.4.20.0
P7 : 00000000
P8 : c0000005
P9 : 00000000011a1cc0
P10 :

Why are games to difficult to play nowdays.

Thank you for your help.

13

This support checklist may be some help:
https://flightsimulator.zendesk.com/hc/en-us/articles/17268168854044-Loading-issues

15

Thank you for your quick reply.
I already followed all the instruction in the link.
It didn’t work :confused:

1 Like
16

Here are a couple things that often work:

Try logging out and back into the Xbox app on your PC.
If that doesn’t help, try uninstalling the Xbox app, restart your device, and reinstall the Xbox app.

1 Like
17

Hello,

Thank you !!
It worked !!!

Have a nice day !

1 Like
18

what did you do that it worked?

19

It’s amazing, it works!!!
I log out Xbox app, and close Xbox App. Open Ms Store → lib → msfs 2024, select account, It works.

Thx a lot and have a nice day!

1 Like
20

Moved to User Support Hub since a solution has been marked.

21

Confirmed for me too, this did work to fix the problem. One note, be sure to log out and actually fully close the Xbox app. Mine was still open in the system tray and I needed to quit the app from there. I hope the devs are able to make it so other new users don’t waste weeks of time trying to launch the game.