Flightsim.to’s final reply. As with all their other replies they keep telling me they are committed to supporting content creators, while their actions prove they are not.
Thank you for your prompt response and for sharing your concerns with us. We appreciate your feedback and want to assure you that we take your concerns seriously.
We understand that there has been a community backlash regarding the issue with our terms of service update. We acknowledge that the content creators on our platform play a crucial role in our success, and we are committed to supporting and protecting their intellectual property. Unfortunately, a lot of false information was spread and targeted fake news campaigns were carried out by individual users. However, I can assure you that this scattered information accusing us of criminal activity and criminal intentions is baseless and inappropriate. Flightsim.to has always worked with creators, be it before, after or during the Terms of Service change. I have no knowledge of a time when we have ever taken advantage of a single one of our creators or misappropriated, abused or otherwise disrespected their work.
Regarding your specific concerns about the alleged copying of your work, we understand that this is a serious matter and we want to assure you that we take all claims of copyright infringement seriously. If we discover that a file has been copied, we will take action if reasonable and appropriate. Basically, absent a formal legal complaint under the Digital Millennium Copyright Act, we would not have any obligation to act at all and could have ignored your request, but this is not our philosophy and we have always worked for and with creators. For example, we’ve also created guides on how creators watermark their work to help us track down rip-offs, already back in 2021: Copyright Protection: How to watermark your Add-Ons | Flightsim.to Help Desk
We’ve also helped creators remove their works that have been distributed on other websites, and to date have submitted approximately 500 requests on behalf of our creators to stop illegal distribution of their works on third-party websites. Nevertheless, as a platform-provider, we also have the obligation not to prematurely delete files that do not constitute copyright infringement. We receive dozens of requests every day, and while the majority are legitimate and we remove files behind the scenes without anyone seeing it, there are also requests that are insubstantial. For example, we can’t delete files just because another creator uses the same colors, or the same logo that’s freely available for download on the internet. We understand that creating liveries can be a time-consuming affair that requires a lot of diligence and effort. We would like nothing better than for the creator to receive their justified appreciation from the community - that’s why we founded Flightsim.to. You can be assured that we will review each case individually and if we determine that your copyrighted work is being distributed unlawfully, we will act accordingly.
We recognize when another user copies your liveries en masse and uploads them as their own liveries with only minor changes, and will act accordingly. I can understand your concerns that someone might use your work and present it as their own, but that is why you can always reach out to us to report such a case, and have it investigated. The user has already updated the file at the time of our review and we have only reviewed the most recent and currently only available version. It may be that if we had seen the previous version, we might well have removed the file. Flightsim.to is is just a platform for creators to showcase their work, we do not take sides. We don’t take sides at all and try to be as neutral as possible as a platform - we’re neither on your side nor on his side. To us, you are both equal creators, and each creator is equal to us.
We are committed to ensuring that our terms and conditions and policies are fair and equitable for all parties involved. We value the contributions of our content creators and are committed to protecting their interests. In terms of finding a satisfactory resolution to your concerns, we would be happy to work with you to remove infringing content, providing additional protections for your intellectual property, or exploring other options as needed. I linked you to an article above that describes how to put a watermark on your liveries. It would be a first step to make it easier for us to track down copyright infringements. Nevertheless, we would like to point out that, as already mentioned, not everything you create is automatically protected by copyright. Unfortunately, sometimes the legal situation may not be favorable to everyone’s liking. I think I still have your file on my computer at work. I will check the files again tomorrow against the reported files to see if they warrant suspension even though you have already deleted your files on Flightsim.to.
I can understand your concerns as a creator and I respect your decisions. Thank you again for your feedback and for your contributions up to date.
Best Regards
Exquisite / Christoph from Flightsim.to