CTD in menu shortly after launch. Microsoft GamingServices crashes, MSFS follows after 2-3 minutes

Are you on Steam or Microsoft Store version? Microsoft Store version

Are you using Developer Mode or made changes in it? No

Brief description of the issue: CTD in menu shortly after launch. Microsoft GamingServices crashes, MSFS follows after 2-3 minutes.

Provide Screenshot(s)/video(s) of the issue encountered:

Detail steps to reproduce the issue encountered: Scratch nose.

PC specs and/or peripheral set up of relevant: Keyboard, Mouse, Xbox One Controller, Most stable PC on the planet.

Build Version # when you first started experiencing this issue: 1.21.18.0

what is the message in the red “ERROR” line ? :slight_smile:

( can you copy/paste the text ? )

The exact same problem signature info shown in the error reporting event on the screenshot. I saved the wars of both reports in case devs know what to do with them and want them. If they aren’t already uploaded automatically.

okay … then you run into a c000006 error at ntdll.dll …

Do you lost the network connection ?

Otherwise… hmmm… you can only try to usually hints, as example limit the fps for a test-case… etc. Crash in menu or after 2-3 minutes ( and also with ntdll ) was often reported because hardware. Must not the reason in your case, but a test with limit the fps cost nothing :slight_smile:

Same problem:
Any solution???

now… you get a 000005 , so not exact same :wink:

There are existing topics in forum and also the official FAQ… from sound-driver issues ( also other installed sound-tools e.g. from asus ) , login-issues, hardware issues, etc. is all possible…
Be sure that you describe exactly the situation when it happens…

Please follow this…