Most common Windows error codes can be fixed after updating Windows 10/11 and rebooting the system. You can follow this handy checklist to ensure the system is up to date: How to troubleshoot download & Installation issues.
Some errors require further troubleshooting such as resetting the Microsoft Store or reinstalling Gaming Services. If a reboot didn’t solve the issue, we then advise going through the steps listed here: Basic Troubleshooting: How to troubleshoot games and apps from Microsoft Store).
When a system corruption is causing the problem or if you don’t want to waste time troubleshooting the issue, you may want to repair or restore your Windows 10|11 installation > Recovery options in Windows.
If you’d rather investigate, follow the solutions listed here: Advanced Troubleshooting: How to troubleshoot games and apps from Microsoft Store
FIND THE SOLUTION FOR YOUR SPECIFIC ERROR CODE
If you’re seeing an error code starting with “0X800” you should first visit the special page “Find your error code” and browse for your code in the list prepared by Xbox Live|Microsoft support.
Alternatively,
- Go to https://answers.microsoft.com/
- Type the error code in the “search the community” field
A list of the relevant questions and answers will appear. Follow the instructions from the Microsoft Community.
If the error code doesn’t appear in any list:
- Ask a question
- Go to Windows help
- Check our Windows Store troubleshooting guide to find the most common solutions to issues with the store
- Reset your PC or remove an update by following the instructions detailed in this article: Windows 10/11 recovery options
To find additional download and installation troubleshooting steps, search our knowledge base articles.