CTD's with Exception code: 0xc0000005 Fault offset: 0x00000000025ca7b9 Faulting process ID: 0x0x5420 - Bucket 2191972673308533775, Typ 5

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Are you using Developer Mode or made changes in it?

yes

Have you disabled/removed all your mods and addons?

no

Brief description of the issue:

was flying, wanted to zoom inside the cockpit and ctd.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

if they were reproducable i would avoid what ever it is causing the ctd

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

NVIDIA Driver 528.49

PC specs and peripheral set up:

5800x3D - NVIDIA 4090

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

2191972673308533775, Typ 5

Build Version # when you first started experiencing this issue:

each Version

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All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

You may be interested in this topic from the new “Official Tips and Troubleshooting” category.

A fix provided by Asobo would be nice … 4 CTD on the same day is a new sad record of MSFS … in my opionion moving to Community Support is totally wrong because it happens not due to something wrong with my driver settings etc… there is something wrong, a big bug, within msfs constantly crashing.

15.05.2023 07:54:02
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000025ca7b9
ID des fehlerhaften Prozesses: 0x0x4714

15.05.2023 08:56:52
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000025ca7b9
ID des fehlerhaften Prozesses: 0x0x4D28

15.05.2023 14:30:23
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000013262a3
ID des fehlerhaften Prozesses: 0x0x26F4

15.05.2023 17:10:08
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000025ca7b9
ID des fehlerhaften Prozesses: 0x0x30AC

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As a test, have you tried flying for a bit without any addons in your Community folder.

You appear to be getting regular crashes, would you say flying for 2-3 days without any Community addons would be enough time to see if has made a difference?

If that doesn’t work we can move on to other things, such as possible overclocks of the GPU etc.

Could you perhaps post a full breakdown of your computers hardware i.e. CPU, GPU (including make/model), memory (and any XMP profiles you might be using)?

I have been getting regular CTDs over the past three days, as well… and I have never had them before in almost a year of using MSFS. The only thing that changed was a Windows update that I took a few days ago that seems to coincide with the CTDs. They seem to happen almost randomly - I had one that CTD’ed about an hour in to a flight, then yesterday I had one as I was setting up a flight from cold and dark. Different aircraft - one was the PMDG 739 and the other was in the default Citation. Wonder if the windows update was causing this? My fault code is a bit different than yours, though. From the windows event log. I see the same error every time I CTD.

The “0xc0000005” is a particularly horrible one. It’s an access violation error.

Essentially “FlightSimulator.exe” has accessed something that it shouldn’t, and crashed.

The only advice I could give is strip away anything that didn’t come with the sim, no community addons at all, and fly default aircraft. When you have established a base line of stability, and one flight without a crash doesn’t count here. You might need to fly for several days with the sim trimmed back like that.

Only then start to add addons back one at a time. Also, whichever addons you are using, make sure they are the latest version available. Don’t use an addon written for sim as it was a year ago, for example.

Thanks, but since MSFS im an expert in the 0xc0000005 … i read each google result…below the line: All but nothing…
If there would a way to get to know which file was the file with this access violation

Most times it happens when i look around, zoom in or out … today i try to look around less i can and didnt help at all with 4 ctd… it takes so much energy with this phantom error which can occur at any time anywhere

I can’t tell with yours as you never posted an entire log entry, but the one above posted by @Deelee6800 it is clear:

image

The reason however is much trickier. What I can say is about a year to two years ago I got these a lot, and now I never see them. I changed the things I had loaded alongside the sim, in the form of addons, and what connects to the sim, and they went away.

Another important line is the faulting module, that could be useful to see. Below is a crash from my work machine:

Faulting application path: C:\Program Files\Centrify\Licensing Service\Centrify.Licensing.Service.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Just filter your application event log for ID 1000.

if there would be one …
15.05.2023 07:54:02
Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000025ca7b9
ID des fehlerhaften Prozesses: 0x0x4714
Startzeit der fehlerhaften Anwendung: 0x0x1D986E80D2A99B6
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Berichtskennung: dcd94fa7-64b8-472d-a511-0911304e019c
Vollständiger Name des fehlerhaften Pakets: Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

15.05.2023 08:56:52
Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000025ca7b9
ID des fehlerhaften Prozesses: 0x0x4D28
Startzeit der fehlerhaften Anwendung: 0x0x1D986F70142432F
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Berichtskennung: bc573c3b-22c8-4b62-8285-7f0e1967c552
Vollständiger Name des fehlerhaften Pakets: Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

15.05.2023 14:30:23
Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000013262a3
ID des fehlerhaften Prozesses: 0x0x26F4
Startzeit der fehlerhaften Anwendung: 0x0x1D986FAE20AFD26
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Berichtskennung: 40321c14-08f7-45c9-87d3-198813215821
Vollständiger Name des fehlerhaften Pakets: Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

15.05.2023 17:10:08
Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: FlightSimulator.exe, Version: 1.33.3.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000025ca7b9
ID des fehlerhaften Prozesses: 0x0x30AC
Startzeit der fehlerhaften Anwendung: 0x0x1D98729FBB53A42
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Berichtskennung: 62b4ea2d-438e-415e-9962-e6216e2ad560
Vollständiger Name des fehlerhaften Pakets: Microsoft.FlightSimulator_1.33.3.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

So its all pointing at the main executable.

My original suggestion stands about removing all addons, and also looking at factory default overclocks of your GPU.

Removing Addons already done … overclocking a 4090 is not needed :wink:

No, underclocking it.

What make/model 4090 do you have?

It’s a INNO3D RTX 4090 ICHILL

The 4090 base clock is 2235MHz. That card can boost to 2580MHz.

You may have some software installed may allow you to disable that boost temporarily. I’m not sure how that boost works though. Whether it dynamic as is needed, or is set to a boost level.

Want to discuss a theory about this “accessing error” … is there any connection to “page faults” of the virutal memory … could this raise 0xc0000005 exception ?

man, i cant use the sim anymore, only get frustrating with the ctd, any one else? any solution? could be the hardware or is the MSFS? i get Exception code: 0xc0000005 CTD almost any flights on any step…

1 Like

The third post from the top gives advice on how to solve this.