Feel free to use this topic to discuss the latest sim update.
FAQ
Where can I read the patch/release notes?
The link above contains the release notes.
Where can I find out about known issues?
At the top of the forum there is a link titled “Known Issues”
The Known Issues page will be updated within a few days to reflect the updated bugs.
How do I see my current version number?
Press Alt+Enter to enter window mode and the game version number is at the top of the window. The version number is also available in game by clicking on your gamer tag profile icon, top right and the version name is displayed in the dialogue box under your gamer tag
Do I need to do anything with add-ons in the community folder?
It should be safe to leave files in the community folder. However there is no problem in moving the content from your community folder to a temporary location on your hard drive before applying the patch.
What is the file size of the update?
The main app update is approx 677 MB and the downloadable content when you run the sim is approx 15.7GB Note the size of the update depends on the version of the game you have purchased. Don’t be alarmed if the update is smaller
Why was the bug/issue I have not included in the patch notes?
The patch notes don’t mention everything that has been updated. If you are still experienceing a bug/issue then file a ticket on Zendesk, using the “Submit a Request” option on the top menu bar. Include as much detail as possible, including the version of the game you are running. Remember the forums are not the official platform for bug tracking.
This patch is part of an ongoing patch release, so if your issue isn’t patched this time it does not mean it won’t ever get fixed! Check out the #self-service:bugs-issues category to see if others are reporting the same issues (where you can also vote if you have the same issue)
The Known Issues page will be updated within a few days to reflect the updated bugs.
How do I see my FPS?
The quickest way to see FPS is to go Options>General>Developers>Developer Mode On (Remember to click apply and save F11)
Then from the new menu tool bar select Options>Display FPS
What should I do if the update doesn’t start automatically?
Best course of action is to log out, restart your computer, and log back in.
