Does anyone have an issue where the entire screen goes black for a few seconds every now and then?

I’ve updated my NVIDIA graphics driver but still have the issue. I just turned off G-Sync to see if that does anything and will let you all know, but because this issue only happens every now and then I won’t know if it made a difference until I play for a while without noticing the issue occur. In the meantime, I thought I’d reach out and see if anyone else has had this issue.

I’ve ruled out my monitor being the problem and I don’t play any other games so I don’t know whether this is msfs 2024 specific or not, but I haven’t noticed the issue when not playing.

Most of my graphics are set to “high” and I don’t have AI traffic or anything too fancy going on.

Thanks!

Please provide full details of your setup - your PC components (CPU, GPU, RAM, etc.), as well as your monitor and any other relevant hardware.

Sounds like “monitor problems” or “monitor connection problems”…

Yes, I’ve had this happen maybe half a dozen times since I migrated to FS2024 last October. It’s just the monitor running the sim full-screen that goes black, not my other two monitors. It only lasts maybe 3 seconds and fixes itself. I want to say each time that I’m doing something with my mouse on the other two monitors, but I’ll pay more attention if the happens again.

(Specs in my profile, if it matters)

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I’ll see if the issue happens when I’m using a different tab (sometimes I’ll look things up while flying) because maybe that’s what’s causing it to happen?

Still waiting to see whether I get the issue again now that G-Sync is off

Does this work?

It could be, but I’ve played around with all my connections and use the computer quite a bit. This only happens when playing flight sim, never when I’m doing anything else.

I don’t play anything else on my computer which makes it hard to tell if it’s my driver, the game, or a combination of the two

Could you write the exact model of your monitor?

I’ve had the same issue of monitor screen going black for a few seconds when using the sim. This only seems to happen when connected using hdmi.
Tried all manner of settings and hdmi cables but just couldn’t work out what’s causing it.

Since connecting the monitor to the display port it’s been perfectly fine.

Dodgy HDMI cable I suspect. I just recently had an issue with my xbox controller I use as a mini flight deck for autopilot etc, it was disconnecting every 5 seconds and would lag out my game on some planes. Replaced the cable and good as new.

Also check power settings etc within the monitor but I suspect it is a connection issue. Cheap (or even branded) cables can be really bad quality and they break all the time.

yeah i have the same. 1 or 2 black frames every other minute.

I had the same issue, was because of PSU demand after an upgrade to a faster CPU. My power margin was too thin. Upgraded my PSU and all was good after that. Check if your demand is too close to the PSU wattage delivery.

It happened again even after I disabled Gsync. I was opening a browser at the time with the game running in the background. Not sure if that’s causing issues for the game or my driver?

I’m using a display port so I don’t think that’s my problem. Might have to try a new cable

My PSU is 750W 80+ Gold and my CPU is Intel Core Ultra 7 265K

Do you think that could cause issues? I don’t know much about computers…

I’ve had this a few times but only with MSFS2024, and the screen goes black and it eventually reboots the pc or I can manually do it. I am convinced it s a Nvidia driver issue because the pc seems like its rining ok, you can hear the sound etc but no screen. I updated the driver and cleared the cache / shaders etc and seems to go away. Only happens occasionally. So maybe not the same issue as above.

I also think it’s a driver issue. My computer is still running when my screen goes black. Nothing crashes or overheats. I might try clearing my cache and shaders for my driver as well, just in case.

I also turned off hardware acceleration on chrome since I heard that can interfere with gaming. But I’ll also try playing without having any other tabs open in background just to see

You can check your system power needs by using this calculator: Power Supply calculator - calc for silent PSUs from be quiet!

I had a 10% margin but sometimes components draw more than advertised. Now with 30% I am safe. Also bad for your components to be on the short side.

@DRockHimself
I previously asked you to provide the exact model of your monitor, but it looks like you might have missed that message.
Please specify the exact monitor model.

I’m wondering if you might be experiencing a bug “Display driver stopped responding and has recovered”.

It may be worth rolling back to an earlier NVIDIA driver version, but not
596.21 as it is known to be buggy. It would be better to go back to version 595.97.

To do this, perform a clean installation of the NVIDIA driver - I’ve explained how to do it in the spoiler.
Just click to expand it for step-by-step instructions.

How to perform a clean installation of NVIDIA drivers

First things first: a proper clean installation of a GPU driver does not delete your games, apps, or wipe your C drive. It simply removes old driver files, registry leftovers and related components so the new driver installs on a clean base.

Download NVIDIA driver and the DDU - Display Driver Uninstaller software.

NVIDIA driver 595.97
GeForce Game Ready Driver 595.97 | Windows 11 | NVIDIA

DDU
Display Driver Uninstaller (DDU) V18.1.5.2 Released. - Wagnardsoft Forum

NVIDIA driver removal is best done in Windows Safe Mode - I’ve been saying this for a long time and I’m not changing that opinion. The only exception is when Safe Mode doesn’t work properly on someone’s system.
So before proceeding with any further steps, make sure that Windows Safe Mode is working correctly.

Also, there’s no real need to disconnect from the internet or disable your internet connection during driver uninstall or installation. What actually matters is Windows behavior - just set it so it doesn’t automatically install devices or pull drivers on its own. That alone is enough to prevent conflicts during the process, without having to unplug anything or go offline.

If you’re not an advanced user, don’t feel confident digging deep into Windows settings or simply don’t want to bother, there are easier alternatives.

You can just unplug the Ethernet cable, turn off WIFI or disable your network adapter directly in Device Manager.
In that case, if your PC case is pushed against the wall or placed under a desk, disabling the network adapter is usually the quickest option. Just right-click the network card in Device Manager and disable it.

Right-click “Start” icon and select Device Manager.
Expand Network adapters
Then right-click your network adapter and select Disable device.

Disabling the network adapter in Device Manager is the most convenient and fastest method.

You can also, after launching DDU in normal Windows mode, go into the DDU settings and enable “Prevent downloads of drivers from Windows Update when Windows searches for a driver for a device”
While still in the settings, also enable “Enable Safe Mode dialog”
// Also, as I mentioned above, make sure to check that Safe Mode is actually working on your system before proceeding.

image

Under General Options and Specific Options, you can select the same settings that I have enabled here

Be careful with “Remove present and non-present monitors” - this setting removes monitors and their drivers. After a restart, they will still work, but Windows will not have proper drivers installed for them, so you may need to reinstall the monitor drivers.

Also note that after removing monitors and restarting the PC, Windows may change the refresh rate settings. Go to Windows Settings > System > Display > Advanced display. Check if “Choose a refresh rate” is set to the maximum Hz of your monitor - if not, change it to the max or set it to your preferred value (for example 120Hz instead of 240Hz).
I once forgot about this and Windows set my monitor to 60Hz instead of 165Hz. As a result, I had stuttering in MSFS 2020/2024 and couldn’t figure out why. It turned out the cause was exactly the refresh rate.

So now you already have DDU configured and know a bit more - it’s time to prepare for reinstalling the driver. Before switching to Safe Mode, download the NVIDIA driver you want to install. After downloading it, you can launch DDU and under “Launch option” click Normal and select "Safe mode (recommended).

After the system switches to Safe Mode and DDU is launched, select the GPU you want to uninstall, in this case NVIDIA.
Then click “Clean and restart”.

After the restart, you can install NVIDIA driver. I recommend installing the minimal version, meaning only the driver and PhysX - this way you can make sure everything works properly without NVIDIA app.

So run the previously downloaded installer, select “NVIDIA Graphics Driver”, then click “Agree and Continue”.

On the next screen of the installer, select “Custom (Advanced)” and click “Next”.

On the next screen of the installer, uncheck “HD Audio Driver” and make sure “PhysX” and “Perform a clean installation” are selected, then click “Next”.

After NVIDIA driver installation, restart PC. After reboot, I remind you to install the monitor drivers if needed and check the monitor refresh rate (Hz) in Windows settings, as mentioned above.

If you have checked in DDU
image
and want Windows to install other drivers again, launch DDU in normal mode and under “select device type” click
image

Now you can enable your network adapter in Device Manager. Open Device Manager, right-click the network adapter you disabled, and select “Enable device”.

Restart PC.

Now you can open the NVIDIA Control Panel and set a profile for MSFS according to your preference. The only important thing is not to change settings in the global profile unless you really need to.

After setting up the MSFS profile, check how the game performs. If everything is fine and you need the NVIDIA app instead of the NVIDIA Control Panel, you can download and install it.

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Thank you! I’ll try doing that, I’m on driver 596.36 right now But was having the issue before my recent update.

this is my monitor: G 32UN550-W 32" UHD 3840x2160 VA Hdr10 AMD FreeSync Monitor