When FS2020 first went public last summer, people noticed that differences crept in between those who updated their initial installs vs. those who had to redownload the whole sim for some reason. Just guessing but maybe you got caught up in something that was still lurking? I’d think more would be reporting similar things though.
It would be nice to hear more details and get developer feedback on these issues where people don’t have to waste so much time feeling around in the dark, troubleshooting, and trying various methods to resolve only to have to resort to a reinstall.
Hopefully the reinstall fixes you. And hopefully the guy I know isn’t caught in the same thing. He’s already reinstalled a couple of times IIRC.
If your Marketplace is grayed out, your login is screwed up. I gave you some instructions on how to fix that. But I suggest you search the FAQ’s in the support pages. It was a lot of work for me to fix it when it happened to me.
I bet your Content Manager is also inaccessible, and if you go to data options you can’t turn on Photogrammetry or Bing?
The 67GB install is a “common”-ish occurance. It’s mostly due to what I said above. And yes, once you see it, there’s nothing you can do to get the smaller download. It’s that big because something is screwed up and needs to be fixed. It can happen even without a screwed up log in. I’m sure it’s not reported more often because the vast majority of people just accept it and move on. 67GB is pretty small download these days.
And, oh, are you on Steam, I thought you were Microsoft Store? I don’t know about the Steam install, but the same generally applies.
Yeah, way back when that whole “content servers unavailable error” started giving everyone issues a couple months ago my marketplace has been grayed out. As a result, I also lost all of my progress and logbook hours, like many others. Honestly, that wasn’t a huge deal to me since I’ll just keep logging more, but it was a little annoying.
When you say my login is screwed up, which one? XBOX Live or MS Store? Again, this was also the same issue I had months ago when that error kept popping up in-flight and the only option was to quit the sim which then brought you to a endless loop of XBOX Live login and the “press and key to start” menu.
And yes, I’m not on Steam, I purchased the sim through the MS Store.
I’m no expert, but I ran into this in September or October, and it’s mostly your XBox Live login that’s the issue, but it is linked to your MS Store login as well. Perhaps they get out of sync somehow, and it prevents your XBox Live login working? When I ran into the issue, I had to completely delete both the MS Store and XBox live apps (I think I updated the XBox live app to a new version, too at the same time? Like a different one than had been on my machine, but that’s probably neither here nor there now). Like, I had to delete some directories after using the Programs and Apps uninstall. Then reinstalled the two programs, created a new password, and it allowed me to log in to MSFS again. I found the fix in the Zendesk FAQs.
I would like my logbook back to being correct. I lost almost 900 hrs a few weeks ago (2 updates ago) and still haven’t seen any correction or fix. I have had it start over and have since added 245 hrs so my actual total should be nearing 1200… but not so. Where is it stored? In a cloud? Did MS get hacked?? How can I get it corrected??? What is the point of a log book if it is not accurate???
Starting to wonder why this has not been addressed or explained.
I had the same problem and solved it by installing the upgraded Xbox app, log out of it and log out of the Microsoft store, then log in on both again and started the simulator, that solved it.
My mistake was, I did not relog the upgraded Xbox app…