Extremely slow and fluctuating download speeds

Bro, is Microsoft mining on my Graphiccard, or why the hell is the download EVERY 300MB Idle??

I can only get decent download speeds by using a VPN. Otherwise the download is stuck between 1 and 10 Mbit/s on my 150 Mbit/s line…

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Yeah, I’m currently downloading at 3mb/s max. Yesterday, when I started downloading part of the stuff in Content Manager, I did at one point start downloading at 60-70mb/s plus. Which I what I would usually expect. Thinking it was maybe more US prioritised related. I thought I’d wait until this morning. 2Mb/s seems to be the average. Heck, I’ve still got 20Gb to go. Going to be a long day.

Funny though, that it is usually only the Content manager side that runs slow. Usually I find the core download updates tend to come down the wire very fast.

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Will this ever be fixed or they just do not care?

Reinstalled the entire sim on thursday 21 and friday 22 dec. My broadband consistently tested at 900Mbit/s while MSFS providing single digits.

Just the same for the latest update. Anywhere between 2.5 to 4Mbits/s. Occasionally it will jump to 200 or so for a few seconds but just trails off again. Useless.

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Hallo, since an SSD Crash I had to reinstall the Flightsim in the last days of this year.
I have a complete clean system with adequate power in CPU and gpu. There is a 250MBps Connection!
Now I’m in the 4th day of installing my content!
I needed nearly 6 hours only for the basic Software
I think, I’m a good customer because it’s my hobby!
It’s a crying shame to treat customers in this way.
In any other Platform as Steam there are not such download Problems. The download goes down to mostly 2-3 MBpS.
I know that there is a lot of Traffic just now but this is no argument not widen up the server Capacity.
I’m very angry because there is no adequate reaction to solve this disgrace. It’s not what I expected from this Company :angry::enraged_face:
Andreas

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I understand your frustration; I recently purchased a handful of marketplace items and was quite frustrated as I wanted to play them, but it took around 5 hours to install the 6 GB with speeds fluctuating between 2 and 130 MBit/sec (with the majority being on the 2 MBit side), which is not normal for my 150 MBit internet connection. Downloads in Steam are fine, parallel speedtests are also fine.

I think this is where a system that decides what to prioritize in development based on a number of community votes falls apart. A stable installation experience should be the highest priority in any case, but I do not have the feeling that this is even being investigated in any way, as it is seemingly easier to just blame the customer’s equipment and/or connection.

Personally, I’ve somewhat given up on ever seeing this fixed (it’s been going on for months, and the knowledgebase article they keep pointing to does not improve anything for me), so this will probably be a reason for me to not upgrade to MSFS 2024, as I’ve no intention of dealing with a full product installation in that manner.

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One way to look at this is if MSFS disappeared entirely tomorrow, without a trace, Azure infrastructure would remain. Azure doesn’t depend on MSFS, if you want to look at it from a dependency point of view.

That might give some idea as to how much leverage might be brought to bear on improving available bandwidth. Remember that one of the workarounds was to give our clients 1/8th of our usual bandwidth to allow clients to complete their SU14 upgrades, not allocate more bandwidth in Azure.

On patch days there are simply too many MSFS clients out there, downloading simultaneously, for them to cope with. That doesn’t really excuse/explain the really low speeds available in between patch days though.

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This is just horrible. 3-5 Mbit/s up to 30Mb/s for a minute or 2. then back down. I get to play a few hours a week and I’ve had an 11GB download running while in-game for almost 2 weeks and it’s less than half way done.
It’s only MSFS. An 11GB STEAM download takes less than an hour.

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Noob here, Just got MSFS installed a few weeks ago, then had a power issue during an update, and had to uninstall, and re-install, and I came here, due to the install dropping to 8-11mbps from the high 200’s. It has, in the last 5-10 minutes, bounced back up to the low 200’s.

My connection is G Fiber 2.0gbit. I was going to ask if there is a way to get a refund, as I didn’t really want to pay attention to a 2 day install.

Working in the industry, dealing with application owners looking for answers to latency daily, I find that it’s usually the company’s backend. Network or DB/File servers. Almost exclusively. I work for a fortune 20 company that produces a similar amount of revenue, so we have access to similar technology. Doubt they are a unicorn.

Can you really not edit a post here ? OMG MS. sigh…

So thankful we get to choose apple for at least some things.

Editing is done via the … menu icon at the bottom of your post.

As I figured. Isn’t giving me that option. Perhaps because I’m a new account.

I’ve won the ability to edit a post. I doubt I’m long for the forum. Truth and facts aren’t very much respected these days.

Since MS doesn’t actually seem to post to the forum, I’m not sure how useful it is anyway. If I had to guess, and from others that have run basic troubleshooting, MS’s infrastructure isn’t up to the task of providing the bandwidth needed for a pleasant customer experience. It’s a big game and I’m sure a challenge, and I doubt the budget is there for getting everyone more than a 20mbps average at any time. It should probably say on the box, ā€œages 12 and up and only for those with patience.ā€

It is what it is. We’re sharing the bandwidth MS has available and is willing to spend on. Hopefully, they aren’t doing dumb stuff like running rubrik backups, mid-day…

I’m not sure I could correlate it, but it appears to me that the fs-base-cgl resources, are where it slows down. It could be streaming those from a different location/file server that is not as well resourced. Mine slowed down for those as well.

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I see this happening for different files. I can only assume that their content delivery network (which I assume they do via Azure) has some issues with capacities (or spending limits) depending on location, seeing that workarounds like using a VPN to the US seem to do something for some people. I cannot fathom how we still have to talk about that here. Steam is able to update a ~140GB BG3 installation fine in very reasonable time, and every MSFS update is just a horrible experience for me, even the smallest ones.

During the last months, I’ve spent (without any exaggeration) more time doing forced updates and installations, than I could actually fly the sim, as I use the sim when I feel like it, I’m by no means a heavy user. I also don’t have the time and motivation to raise any support requests and deal with standard replies, as that is 90% of my day job already, but from the other side.

I must say it is quite appalling isn’t it. I’m sitting here with super fast broadband watching a 4.5gig download working like mad at 2.35 mbits/s. It’s truly awful. Downloading in the 1990s was faster.

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I have just noticed that I have 2 updates to install.

  • an update of the World update IV (3.2 gb)
  • an update of the world update VIII (2.6 gb)
    don’t know why there are updates of them, but when I download, I’am at 2-3-4 Mb/s.
    Even if I have a 300 Mb internet connection…

so, unable to download them.

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Same issue, I have 200 Mbit/s connection, but in content manager I get ~3 Mbit/s. Please fix.

Probably city updates.