EXTREMELY slow download speeds in content manager

Bug Reporting Hub Install, Performance & Graphics
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1

I am on a cabled 1000/500mbit connection. Everything is checked, and speed test confirms my solid connection. Nothing else shows any problems with connection, except for MSFS mainly the content manager.

Download speeds are very low. 1-2mbit/s-30mbit/s. It has been an issue before in the game.
Please fix this.

(This is not a tech talk topic. This is a bug)

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

Yes

Brief description of the issue:

Extremely low download speeds in CM, which makes it practically impossible to update anything.

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Detailed steps to reproduce the issue encountered:

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Do you have the same issue if you follow the OP’s steps to reproduce it?

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2

Same on series x, downloads are snail pace, I have fast broadband and recently downloads were super quick, today I’m trying to update my premium content addon as well as download the new city update, current speed is 0.33 Mbits/s

At times it suddenly speeds up.

What’s caused this?

12 Likes
3

I’ve never had stellar download speeds with this game, 200-250Mbps is generally about as good as it gets, but I’m too suffering from sub 1Mbps download. This is a tad annoying when I’m having to do a full reinstall at the moment! I’m on 500Mbps symmetrical and a speedtest shows the line to be functioning ok.

4 Likes
4

With me, it seems to vary based on the phases of the moon, along with the positions of various constellations and planets, with little to no repeatability, except that download speeds usually start at “abysmal” rapidly deteriorating to 1980’s modem speeds.

I have tried everything possible to propitiate the network gods; libations, sacrifice, prayer and fasting, (along with good old network troubleshooting), and nothing seems to work.

It is instructive to note that other download sites and services run reasonably rapidly.

MediaFire, (my cloud storage provider that I move gigabytes of data to and from), GitHub, aircraft download sites, O/S downloads for things like Linux images, etc., are almost always reasonably rapid.

Ookla’s Speed Test shows i am getting about 95%, of my advertised speeds, but downloads from Microsoft in general, (Windows Updates, anyone?!), and MSFS in particular, are always painfully slow.

If I had the power to fix ONE THING about MSFS, it would be download speeds.

I don’t expect 100 gigaBYTE/second speeds, but 56-bis modem speeds, (or lower), are NOT reasonable.

13 Likes
5

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

Typical speeds of 60Mbps when my link is capable of 450Mbps. Sometimes it goes a bit faster and sometimes a lot slower. I have a lot of experience with detailed network tuning and spent quite a while investigating the problem live, even looking at the control flow on the https connection with Wireshark, and tried various network setting changes. My conclusion is that the local MS CDN end point in Australia was just serving the content very slowly.
I also tried using a VPN to connect into the CDN at different locations, a local connection made no difference but I was able to get 250-300Mbps connecting to the USA from Australia, while it was nighttime in USA. It was much slower when it was daytime.
I am sure my ISP is not shaping the traffic, I am with a specialist ISP.

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4 Likes
6

I have the same problem on xbox and pc. 2/3 mb download speeds. Not good if you are updating MSFS to latest software. Is it a server thing again?

8 Likes
7

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

Download speeds are usually quite slow, sometimes dropping to 1980’s modem speeds.

It is not strictly reproducible as it appears to depend on the phases of the moon as well as the position of various constellations and planets.  In other words, it seems to be completely independent of any efforts I exert to control it.

Using a VPN to connect to other places in the US, Canada, or Europe sometimes speeds things up but often it doesn’t.

I’ve seen 13 gig MSFS downloads take over eight hours to complete, (and a complete install take several days), whereas a similarly sized download from a Linux site, or for my Dexter Industries robot, take less than an hour, often considerably less.

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2 Likes
8

Added my vote. It took 5 hours yesterday for me to download the Trimotor. And then this morning, a world update I thought I already had has been going for about 7 so far. :upside_down_face:

6 Likes
9

I am downloading the update to World Update IV and it’s running at about 14Mbit/s (±)

The mandatory update, (the June 23rd update), and the Ford Trimotor downloaded at about the same speed.

It’s been about an hour and a half, and it looks like it has at least another half hour to go.

Not steller, but heaps better than 1mbit or less.

Update:

It took about an hour and a half to complete.  Not horrid but nothing to write home to mama about.

4 Likes
10

That was an update to the original WU IV, adding more detail.

A 3.25 gig d/l shouldn’t take 7 hours.

One thing that concerns me is that, according to things said at the Con, MSFS 2024 will have an even GREATER dependency on the cloud!

If this issue doesn’t get sorted, things will go downhill fast.

5 Likes
11

Well, you never know. Let’s hope Microsoft has also invested in the infastructure to cope. I must say, I haven’t seen the dreaded connection lost message for some time.

1 Like
12

My wife says it’s because the kids are back at school.

3 Likes
13

Yeah I made a mistake of resetting my Xbox because of audio issue’s but keeping my games installed but not realising it deleted add-ons. With 150 msfs add-ons to reinstall at this snails pace I might aswell wait for 2024 edition

8 Likes
14

:man_facepalming:

Hopefully it will clean out the cruft and gunk that accumulates.  And hopefully it won’t take a year to complete!
:wink:

2 Likes
15

This is very true indeedđź‘Ť

1 Like
16

I created a wishlist issue to address this:

3 Likes
17

Yep definitely :+1: nice idea. I voted

1 Like
19

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PXL_20230627_1553415661920Ă—3413 1000 KB

It’s going really well… 500mgbs broadband I had better speeds with dial up

14 Likes
23

Same on Xbox Series X. Download speed most of the time around 3 Mbit/s.

3 Likes
24

Been getting the same on PC. Will go like a snail then allnof a sudden speed up for a bit then slow again. Guess there must be some issue server side.

6 Likes