This bug is one of the most annoying things, which let me think twice, if I should start the sim.
So I have 9 updates in my content manager. If Iâm lucky Iâll get them all downloaded within the next 7 days. Itâs really quite pathetic. Thereâs no other word for it, and the fact they STILL havenât addressed it is completely unacceptable.
7 Likes
I gained an extra 11gb in updates tonight. I got around 150Mb/s constant, so only took around 15 minutes. Maybe things are being fixed.
No VPN used or any work arounds. EU based.
Iâm guessing you just found a quiet time on the server
Update:
I followed up on my initial ZenDesk report, pointing out that the answer I got doesnât match what I see in the video I provided, and got an answer along the lines of unsteady connections, loops, packet losses, Ethernet instead of WiFI, decompression taking time, yadayadaâŠ
I followed up once more stating that
- EACH larger *fspackage file starts with around 2.5MBsec and stays with that rate for a long period and ramps up eventually to the full speed my connection is capable of (100 Mbps cable).
- This behaviour is CONSISTENT.
- That shows me that it is NOT a problem with my connection.
- I have NO looping downloads.
- explanations DONâT match the behaviour shown in the video I provided.
- Decrompression is NOT the problem here, as the answers clearly state that it is separate from downloading, which matches my observation that decompressing is advertised in the progress bar during the process. Decompressing is done in no time on my system according to those messages.
- explanation also DONâT match what other users are seeing as well, as is clearly documented in the forum threads for which I provided the links.
After that, my ticket was solved, stating that it is logged in the internal bug tracker and being investigated.
7 Likes
Do you have the same issue if you follow the OPâs steps to reproduce it?
Yes
Provide extra information to complete the original description of the issue:
You know your download manager isnât working, and putting that up as a USP for MSFS 2024 is not acceptable.
If relevant, provide additional screenshots/video:
2 Likes
You shouldnât have to expend all that energy to clarify something with ZenDesk that is a major issue affecting many users for a long time. This just adds needless irritation on top of an already irritating situation that is inexcusable for a product that is produced by a major global Cloud provider who also announced that the follow-up product will lean even heavier into just-in-time content delivery.
I think it is high time for an official statement on this to clarify status and planned CoA.
4 Likes
while writing this iÂŽam racing at 10 Mbits/s!!! Stop talking about and jixing it for me!
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Just in case you didnât know the Zendesk lingo:
Can you explain the Bug Reports (Ticket) statuses to me?
Below you will find a short description of each status.
- New: The bug report is in the queue and hasnât been handled yet.
- Open: You updated the bug report.
- Awaiting your reply: Our team contacted you to request more information and is waiting for your reply.
- Solved/Closed: The bug report has been handled and escalated to our internal bug trackerâOur QA team will then review the information and try to reproduce the issue thanks to the information you provided.
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Hi,
âThis post was flagged by the community and is temporarily hidden.â
Since this post " is temporarily hidden ", when will it be unhidden?
I am interested to see what this poster had to.say, even if âthe communityâ or whoever that may be, seems to be offended.
Thanks!
1 Like
can happen pretty quickly these days. Wait and watch as THIS VERY post will get flagged in an instant
Yeah, what annoys me more than anything, is the way Asobo constantly try to make out that itâs OUR fault (not just with this issue either, itâs the same with the âloss of connectionâ message that was appearing all the time while flying). The fact that they wonât even own up to being the ones at fault says it all really.
4 Likes
Thank you,
I am well aware of the lingo, as much as I am aware that all the answers I got danced around the issue.
Now Iâm waiting patiently for a fix, and hope that I will not have to do a reinstall anytime soon.
3 Likes
Even if you did it wouldnât change anything. Save yourself the bother of doing that.
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Absolutely
For the love of God Asobo or MS, try to get your servers in order⊠This issue has been now for weeksâŠ
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6 months more like
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I totally agree, this is an unacceptable response in my opinion. It never used to be like this but now for the last 6 months it is consistantly slow⊠and still no word from microsoft even though its flagged as bug logged.
3 Likes