I really think organizing the bugs and issues by subject category would be a much better way - eg, Xbox, CTDs, LOD, memory issues, etc, all discussed together in context, in some depth, would be better both for the devs, and for users. The scattered nature of the current bug reporting and discussion defeats all of us
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You could see they tried to be organized by having the question slides grouped by category.
However â most likely due to precisely the realization that they have such a limited amount of time to do âit allâ â Jörg really wanted to reach every valid question that came their way via chat, too.
It is in that desperation to try and fit it all in that the organization of the question content became a bit unglued.
Again, I really value what they are trying to do here, but they are making it so much harder for themselves by completely refraining from engaging with us between these sessions.
Do a search for CM Posts and you will see they barely communicate with us on key questions and issues. Iâm not blaming them for that, they are doing as tasked, but because there is so little information disseminated to us between these dev streams, it is no wonder they are being spammed by questions, and trying so hard to stuff it all in and being unable to do so.
I didnât even bother to try and ask my questions. There was too much noise.
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This seems like a rather one sided happy-clappy perspective to balance the scales.
But, the fact is they not only released a half baked product but put it out for pre-order as a polished product.
Of course people were angry.
Unfortunately Jorg et al are in the firing line, but that is natural as they are the face of the product and sadly some people let their misgivings known in OTT ways.
It is honourable that they admit the launch was a shambles and that they are attempting fix things along with goodwill gestures but that doesnât erase the fact that people were misled about the state of the product with the trailers and marketing pre launch.
We should all move on now.
No need to rewrite history or use it as a stick to beat them with.
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Oh yes please 
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What bothers me is that they treat the whole thing as if today we were in a much better state of things, when actually except for small fixes, we are in the same place. It wasnât only launch week, bugs are still everywhere.
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I can only speak for myself, but I am sure that I am not alone in my feelings on this.
I have not yet purchased 2024. The live stream did not leave me feeling that I would see sufficient product functionality, in a manner that reflects the beautiful marketing videos, for quite some time in the future.
So while we can berate each other for giving the developers a hard time over the shortcomings of the product, the fact remains that they are leaving potential customers behind by not releasing more rapid fixes or at least communicating more frequently.
I am left with the impression that âIt is what it isâ and updates will come when they are ready. That is perfectly fine but I donât see any point in buying it until it works as advertised.
I truly feel for all my fellow sim users that got ripped off by purchasing a product that does not do what it was marketed for upon launch, and now have to wait far longer than any of them anticipated for simple fixes to be incorporated.
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I feel much the same way, but if all one does is hardcore IFR flights with 0 visibility (just as an example), I can definitely see the offline mode having a lot of value!
yes. anything else is NOT to be added to SU1. but Asobo is still working on other Crash fixes.
I suppose, but that would be a very very niche and you might as well choose something other than Microsoft Flightsimulator.
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True! But it does seem⊠annoying, for want of a better word, to remove this option in the newer version. When every single previous MSFS was able to function offline.
The route is online and they stay on that route.
I think that there will be a long road for the users, before this sim will be as we all where expecting before the launch.
Whenever Jorg reports numbers, I always get a feeling they are somewhat skewed or spun and not the full story - perhaps more for the benefit of Phil Spencer and Microsoft management, than for us, to try to show continued funding of MSFS is worthwhile.
But the numbersâŠ
"We set a Franchise MAU Record (Monthly Average Users), âmany millionsâ.
I can assume that lots of people pre-ordered based on really strong marketing, but that the growth came from people on Game Pass trying it. What the number excludes is the qualitative experience. How many tried it once or twice and never opened it again?
⊠in the past 3 months 2/3 players were on 2024, 1/3 were on 2020 ⊠we have added what we believe are brand new people to the flight sim community, we think itâs over, last I looked was 1.1 million, now itâs probably 1.3, 1.4 million âŠ
OK, but how many are sustained vs trying it once or twice and not returning?
How many bugs did we file and fix before launch? We fixed 32,000 bugs and we filed almost 50,000âŠ
⊠Hm, ok, but if you design and advertise a table with 4 legs, then it ships with only 2 legs⊠you canât count the missing legs as bugs. Itâs simply incomplete.
Finally, testing numbersâŠ
91 testers, then 17,000 in the Tech Alpha test, 1 month before launch.
Compare that to SU1. According to this livestream, the SU1 code was already âlocked in a few weeks agoâ, and the beta test is just to see if anything is really broken from the new codeâŠ
So the Tech Alpha test for a whole new version only had 60 hours and only 1 month before launch, when the code was most certainly âlocked inâ as much as possible. It really confirms that there wasnât time to develop to meet the launch deadline.
I still appreciate the stream and effort to communicate, and to assure customers, but Iâm learning to take the numbers with âa pinch of saltâ (meaning, reserve some skepticism). I guess he has to put as good a spin on it as possible to generate positivity. My expectations are now that 2024 will be better after SU3, after June.
3 Likes
Hello @GimbalAxis,
As a reminder, the stated purpose of the Tech Alpha was never for the community to report bugs and issues with the sim code. The Tech Alpha was very limited in scope and was designed solely to test the various online systems used by MSFS2024. Almost all the data the devs wanted to gather from the Tech Alpha was collected automatically by server performance monitoring systems/logs and telemetry. We posted this message about the Tech Alpha when it opened for players:
The Technical Alpha build was created with the sole intent to gather telemetry and feedback on online services.
This is different from public beta tests (such as the currently ongoing SU1 Beta) where we are very specifically looking for written feedback and bug reports submitted by players. During Wednesdayâs livestream, Jorg acknowledged that one of the lessons learned from the MSFS2024 launch was that we will always perform thorough public beta tests for all future releases.
Thanks,
MSFS Team
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Yes, I understood that. Even so the limited test of online services didnât catch the online service issues that happened.
My larger point was that there wasnât time for testing, and the numbers confirm it. In a livestream about âIntrospectionâ, I felt there was still too much âspinâ on the presentation of numbers.
I hope that the focus will be more about quality and testing going forward, because it is consistent quality that will grow the numbers properly, and pay off for Microsoft, developers, and customers.
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Please tell me how to stop this happening! 
I would hardly consider two trailers (one of which came out over a year prior to release) and a group of content creators all interviewing the team with the same 10 or 12 questions âreally strong marketingâ by the way. I think many of us were concerned about the dramatic void of marketing leading up to launch. I tried to be optimistic, but it didnât feel right and I think we now know why.
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I was impressed with the trailers, and given that the bug fixing in 2020 had improved greatly (with fixes for memory leaks and other optimizations), I admit to taking the trailers at face value.
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I found Jorgâs interruptions informative and holding people to account.
I also felt reassured for the future of MSFS 2024 after the stream.
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Oh, I loved the trailers but compared to the marketing and engagement the community received for 2020 (especially the Discovery Series), 2024 felt uncomfortably silent. I remain confident that we will eventually get the product shown in those trailers, though.
Box art is meaningless as long as itâs in the requirements. They are different teams and one team thought it should be on the front and the other didnât give it a thought - thatâs my bet. Most big games these days require internet. Itâs just a basic assumption. MSFS24 will probably allow offline gaming in the future but it wonât look good without scenery streaming.