FS2020 Crashes with Windows Gaming Services Update

Hello all together!

I just flew an approach to KSFO when FS2020 was simply closed. There was no error message except that Microsoft Gaming Services was successfully updated.

I bought a 7900X3D two weeks ago and upgraded my motherboard.

I have never experienced CTD in my old system and now I am on the second one.

The first time I received this message from the reliability history.

Description
Path of the faulty application: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.32.7.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem event name: MoAppCrash
Full package name: Microsoft.FlightSimulator_1.32.7.0_x64__8wekyb3d8bbwe
Application name: praid:App
Application version: 1.32.7.0
Application timestamp: 000000
Error module name: d3d11.dll
Fehlermodulversion: 10.0.19041.2075
Error module timestamp: 712c2e5f
Exception code: c0000005
Ausnahmeoffset: 000000000019d020
Betriebsystemversion: 10.0.19045.2.0.0.256.48
Locale ID: 1031
Additional information 1: 0011
Additional information 2: 0011a8cbf5937031063175950035342f
Additional information 3: 8edf
Additional info 4: 8edf7369ac1e3f1b12955a05778b2e57

More information about the problem
Bucket-ID: 4e9a6067aa66c4375dad966294d0caae (2138530748218526382)

Does anyone happen to know if this can be related to this? It’s so ■■■■ annoying to lose complete advance after 4 hours of flying.

We’ve moved your topic into the Community Support category.

The Bug Reporting category is for posting suspected or confirmed bugs that other users are able to reproduce. Using the template is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the Community Support category. If the community can replicate your issue, first search the Bug Reporting category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

No one with some ideas? :frowning:

This article in the new “Official Tips & Troubleshooting” category may be some help:

This just happened to me. After flying for about an hour, an update to gaming services caused Flight Simulator to crash to the desktop. These things shouldn’t be updating while I’m in the middle of a flight. This is a problem.

A service was installed in the system.

Service Name: Gaming Services
Service File Name: C:\Program Files\WindowsApps\Microsoft.GamingServices_13.78.12002.0_x64__8wekyb3d8bbwe\GamingServicesNet.exe
Service Type: user mode service
Service Start Type: auto start
Service Account: NT AUTHORITY\LocalService

Show us what your Windows Reliability history Says when this Crash happened

The easy solution is to disable automatic updates on your PC.
There isn’t much the sim can do to prevent this from happening if you have automatic updates.

Interesting, thanks for this insight. I wonder how many other people are experiencing CTDs, slowness, or stuttering, and don’t realize the problem is Windows updating in the background. Unfortunately with Windows 10/11, it doesn’t seem you can easily change the setting, disabling Windows Updates like you could in previous versions of Windows.

I found this article that explains how to go into the registry and modify the default settings, setting automatic updates to notify instead of automatic install.

1 Like

I didn’t take a screen shot, but it basically said exactly what I had pointed out, that Gaming Services was updated at the exact time of the crash. It also crashed GSX simultaneously.