FS2020 has a black screen

Hello

So I tried to install FS2020 today. Here’s what I did:

  • Installed FS2020 from MS store
  • Ran the program
  • Program has a black screen with a loading symbol in the bottom right corner that is stuck
  • Found out that it is Not Responding

I reinstalled the program like 10 times both through MS store and Xbox Game Pass App.
Here’s a few details:

  • Tried installing on my SSD and HDD
  • I tried letting it sit for half an hour
  • No online solutions are working

Thanks in advance

A lot of services are down right now. Azure was down and is slowly coming back up. Seems to be some DNS issues as well. Give it a bit a check back here at the forums so you can tell when things a back up.

Ah I forgot to mention that I’ve been trying since 5PM BST (it’s now 11PM BST)

Reports started popping up about 9 hours ago. Not saying that was the cause but that is the case. Current…

AZURE Status: DNS issue impacting multiple Microsoft services - Investigating

SUMMARY OF IMPACT: Starting at approximately 21:30 UTC on 01 Apr 2021, a subset of customers may experience intermittent issues accessing Microsoft services, including Azure, Dynamics, and Xbox Live.CURRENT STATUS: Engineering teams have been engaged and are currently investigating a potential underlying DNS issue. The next update will be provided in 60 minutes or as events warrant.

This message was last updated at 10:12 PM UTC on April 1, 2021

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I still get it, here is what it looks like.

I have to close it with task manager after.

Edit: The little grey box in the middle just says ‘Windows Screenshot’, because I was taking a screenshot.

I have a solution.

I had Bullguard, an anti-virus software, installed. I uninstalled it and it seems to work now. Thanks to everyone that tried to help :slight_smile:

the classic :wink:

the information for others:

https://flightsimulator.zendesk.com/hc/en-us/articles/360015999539-Loading-issues-stuck-on-loading-screen-long-loading-times-stuck-on-black-screen-etc-

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