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Game Platform (Exampe: Steam, Xbox, MS Store): MS Store
ISSUE DESCRIPTION
Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? No add-ons have been installed
Description of the issue: The default Tobii Eye tracker curves barely register any movement on my setup, so I wanted to adjust them as I had them set for FS2020. When going to Controls/Tobii and entering Hardware settings to adjust the curve, the sim CTDs. The “Fine tune your input curve” window opens for about a second and then the sim CTDs. Repeatable – tried three times, CTD every time.
FREQUENCY OF ISSUE
How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
Every time I try to access the Tobii hardware settings.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue.
Start FS2024 with a Tobii Eye Tracker installed and go to Settings/Controls
Select the Tobii device in the left column
Select the Hardware button in the right column
Sim will CTD a second after the Tobii configuration screen starts to load
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.
Winwing F-16 joystick, Winwing F/A-18 throttle, Turtle Beach Pedals
[PC Only] Are you using Developer Mode or have you made any changes to it?
No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A
[PC Only] What GPU (Graphics Card) do you use?
RTX 4090 (566.14 drivers)
[PC Only] What other relevant PC specs can you share?
Core i9-13900K, 64GB RAM, two 4TB SSDs and multiple additional drives, Samsung C49RG9x monitor
MEDIA
Please add a screenshot or video of the issue occurring.
Video:
[END OF FIRST USER REPORT]
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Do you have the same issue if you follow the OP’s steps to reproduce it?
•
Provide extra information to complete the original description of the issue:
•
If relevant, provide additional screenshots/video:
•
Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes
Provide extra information to complete the original description of the issue:
• Nothing to add other than this was also something I experienced in the Tech Alpha, so not a new issue.
If relevant, provide additional screenshots/video:
•
Do you have the same issue if you follow the OP’s steps to reproduce it?
•
Yes
Provide extra information to complete the original description of the issue:
• No extra information, exactly the same steps as the OP. Repeatable and consistent CTD
If relevant, provide additional screenshots/video:
•
Do you have the same issue if you follow the OP’s steps to reproduce it?
•
Yes
Provide extra information to complete the original description of the issue:
•
If relevant, provide additional screenshots/video:
•
Do you have the same issue if you follow the OP’s steps to reproduce it?
•
Yes
Provide extra information to complete the original description of the issue:
•
Crash to desktop each time I try and change settings for my Tobii eye tracker. Can not use this hardware.
If relevant, provide additional screenshots/video:
•
Tobii eye tracker CTD while in sensitivity menu. Similar to Alpha release while attempting to make changes the the eye tracker the sim crashes. Attempted twice while entering the hardware settings menu.
It’s looking like Tobii is totally borked in 2024 currently. I just cannot get it to switch off eye tracking, now using open track just makes it a jittery mess, and the cockpit camera is slowly rotating left…
Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes
Provide extra information to complete the original description of the issue:
• I have CTD anytime I try to enter the Tobii Eye Tracker settings into MSFS2024
If relevant, provide additional screenshots/video:
•
I have the same issue. This was present in the Alpha too. What makes this even more annoying is that MS were trumpeting Tobii in their “amazing peripherals for FS2024” marketing!!
SIM INFORMATION
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