Game temporarily freezes along with crackling audio on Windows 11

Bug Reporting Hub Install, Performance & Graphics
1

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.

The issue persists with and without add-ons.

Are you using Developer Mode or made changes in it?

no

Brief description of the issue:

During initial loading of the sim, during the loading of a flight, when at the gate, when taking off (around 100-2000ft above the ground, when on approach, and during landing (again around 2000-100ft above the ground), and finally during the roll-out the game momentarily freezes. This freezing is accompanied by crackling sounds like you’d get when you set the audio in windows on a too high bitrate for a game.

The issue started when I updated my pc to the Windows 11 beta build (the current build is 22000.100)

The issue persists on all aircraft and in every region I tested so far.

Provide Screenshot(s)/video(s) of the issue encountered:

Detail steps to reproduce the issue encountered:

Just start the sim on Windows 11 and you’d notice it during loading.

PC specs for those who want to assist (if not entered in your profile)

Ryzen 9 3900X
32GB RAM
plays of an NVMe 2.0 SSD
Nvidia GTX 1060 (6GB)

Build Version # when you first started experiencing this issue:

I’m currently on 22000.100, but I noticed it on the previous Win11 build aswel.

Are you on the Steam or Microsoft Store version?

Microsoft Store

Did you submit this to Zendesk? If so, what is your ticket #?

Not yet, I’d like to see if I’m the only one here or if it’s a widespread issue with Windows 11.

2

Only happens to me at about 3/4ths loading time, pauses, crackles that sound terrible, starts up again and I don’t hear them after.

3

Yeah during the loading it’s also around the 3/4 mark. Glad to see I’m not alone

4

as you said

It is not supported and thus not a Game Issue.

Install the official Windows 10 , or live with issues of a Windows 11 Beta :wink:

6

it have nothing to do with “feeling” :wink:

Windows 11 is a BETA operating system and the development is in progress , same to the drivers for it and mentioned already.

For the experiance with windows 11 Beta there is a good thread in blue category:

This are MSFS recommendations:

7

And just maybe someone else will pipe up still using !0 with the issue as I recall it happening before updating but not as prevalent.

8

Windows 11 is in development mode. Expect issues with this OS. Samething happened in the Windows 10 dev builds.

Don’t except to have a non public release of windows to run things properly.

They will more than likely not even look into the issues.

That being said I run it on Windows 11 Dev build 22000.100 and I have yet to have issues with the Sim.

Good luck.

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9

I get the same and have deduced it only happens when approaching airports or new types of scenery. It’s poor optimisation of memory which IMO the update is likely to fix.

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10

Windows 11 should run all Windows 10 apps (and games) natively. Microsoft said that themselves.
That being said, I’m well aware that running the Windows 11 beta comes with issues and I’m more than willing to put up with them. I’ve been a Windows Insider since before Windows 10 launched :wink:

This does however not mean that issues in Flight Simulator should not get reported or shared on this forum. Since I’m obviously not alone having this issue.

Even if the team at Asobo won’t actively look into it, brining it to their attention could get them ahead of major issues when Windows 11 officially launches. I mean, if it is an OS issue or a bug caused in the sim die to compatibility. Since I haven’t experienced it in any other game yet.

11

I not disagree with that… But they speak of course about the final version of windows 11, and not a Beta.

I would only mentioned, that the yellow category mean there is a issue with the game. But it’s just windows 11 beta and with the next beta version may be these issue is gone. It’s just to early to mark it as an game issue :slight_smile: …

Reporting your experiance with the beta is in the blue category. Don’t know what we should analyse here :slight_smile:

12

I am on Wind10 latest build and experience they same crackling audio but its only happening when running the sim.

13

Not many apps are using a rolling cache.

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14

I did mention I only have this issue with Flight Simulator. So it kind of is a problem with the game. And yes, I know what you mean :wink:

This might very well be the issue, except that I almost always depart or arrive at Brussels and I have the problem every flight. But it’ll most likely be a memory issue.

15

As a PSA:

The official way to get suspected defects over to the Dev Team is to file a Zendesk ticket using the Support link at the top of the forum.

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16

Reporting memory problems is bit pointless at the moment as I’m sure the update will take care of many of them

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17

At this point pooling information and resources of other users seems to garner more results.

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18

which results ? :wink: … we, the community here, can do nothing for issues which happens on a BETA windows 11.

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19

Could you PLEASE stop being so salty about it being a Windows 11 beta issue?

The feedback here DOES garner results for us, the end user. We can start to form a picture that this isn’t An isolated isue and might be related to memory issues.

When Windows 11 launch and the issue still persists, the devs and (more importantly) other players will be able to see the issue isn’t new and could get a faster fix because there is already feedback. This is why beta’s are organized! To get feedback on all sorts of issues, OS related or compatibility issues with apps, games, periferals, etc.

Thanks for the PSA :slight_smile: my posting the issue here was primarily to see if others have experienced this issue aswell, and to rule out that the issue wasn’t a fault on my end. I will submit a ticket later tonight if tomorrow, when I’m back at home. I will also post a feedback snapshot on the Insider feedback app to inform the Windows 11 team.

20

By any chance do you utilize realtek audio drivers? If so, can you try updating them? I had a similar issue a while back and updating my audio drivers seemed to work. It may very well be a compatibility issue with your Windows build, too, however. While windows 11 is still in early development builds, the Windows and MSFS teams are all on the same side - so as we get closer to the public roll-out phase, I’m sure more and more attention will be given to it.

3 Likes
21

I’ll give that a go when I’m home! I honestly didn’t even think of the Realtek audio drivers. :thinking: