Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
- One for iteration (msfs-2020 or msfs-2024)
- One for platform (ms-store, steam, xbox, or xcloud)
- One for aircraft (start typing in your aircraft name in the tag section and pick the correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue:
The cargo glitches when encountering updrafts (I believe that’s what causes the problem). It starts moving in every direction — above the aircraft, to the left, to the right, even up to 100 meters away.
Additionally, my copilot is standing in the center of the helicopter, and I can see their feet through the floor.
If applicable, which aircraft is experiencing this issue:
Airbus H-125 Cargo variant.
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Not related to any mods, I don’t use them in career mode.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
8 out of 10 missions are affected by this problem. Mountain terrain increases the probability.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Pick up your cargo.
- Start your climb and reach a vertical speed greater than +1000 fpm and at least 50/60kts.
- Fly near the edge of, or over, a mountain.
- You will see a penalty for cargo integrity.
- You will see the cargo moving erratically, the aircraft isn’t affected by it.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
(Not specified)
[PC Only] Are you using Developer Mode or have you made any changes to it?
(Not specified)
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
(Not specified)
[PC Only] What GPU (Graphics Card) do you use?
NVIDIA 4070 Super
[PC Only] What other relevant PC specs can you share?
32GB RAM
Ryzen 9 9900X
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
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