Having two of same hardware causes controls to reset every game restart

User Support Hub Hardware & Peripherals
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ISSUE DESCRIPTION

Description of the issue:
I have two Logitech throttle quadrants. Each of them has its own custom “airplanes control” preset. Each time I start the game the first one keeps its control profile but the second one changes which profile is set to default.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time on sim load

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Crate a new profile for a piece of hardware you have two
  2. Set the profile to default on the second piece of hardware
  3. Restart the game and it will have changed the default profile back

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.
Mouse
Keyboard
T-Rudder
T.16000M
Saitek Pro Flight Throttle Quadrant
Saitek Pro Flight Throttle Quadrant

[PC Only] Are you using Developer Mode or have you made any changes to it?
no

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
RTX 3060 12GB

[PC Only] What other relevant PC specs can you share?
i7 11700f
32 GB Ram
MSFS Installed on 2TB SSD

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

This problem used to happen every time you changed aircraft as I wrote about here, but now it happens every time you start the game.

In order to fix this you have to change the default airplane controls profile on the second piece of hardware to a different profile and then change it back to what you want. It will then remember this until the game restarts.

3

I have pretty much the same issue. Bug report says its fixed, but it is not.

Configuration still switches back to default config every time starting with a new aircraft. And no matter which profile you choose it cannot be assigned to all aircraft or set as default.

4

It seems to me that it is not every time you change aircraft but instead every time you launch the game it changes the default profile for all planes. Because of this you have to change the profile the first time you load each plane after starting the game, but if you then fly a different plane and come back it remembers the right profile. In order for it to remember I have to change the airplane controls preset to a different profile and set that as default and then change it back to the profile I want and setting it to default.

1 Like
5

Hi, thanks for your suggestion. Sadly, this does not work for me.

I have tried your approach assigning a different profile first (set as default and assign to all aircraft) and then assing another one.

But as soon as I switch airplanes I am back to the default profile.

However, if I assign one of my profiles to one plane, it is kept for the session. But only for this plane. That is the only change I can recoginze.

6

Not sure if it’s the same thing but, I have a VKB Joystick and Throttle Quadrant that have x1 USB connection to the PC but, due to the VKB hardware being modular, it shows up as x2 separate devices with the same name.
That in itself is not an issue and everything can be setup as desired, saved to profiles and functions as it should in game.

But, I find for most flights I have to go back into the controller settings and select the profile I made for each of them - even though the profiles I have for them are both set to ‘default for every aircraft’.

It’s not the end of the world but, does get a bit tiresome checking and setting each time I load into an airport for a flight.

This happens for both airplane and helicopters even if I just flew in the exact same craft previously. Also, some times it one of them but, mostly both of them that needs the controller profile re-selected.

7

Same here, with VKB Joystick and Throttle Quadrant.

1 Like
8

Have you tried going back to the first plane? Mine seems to remember it but only for that plane and for that play session, so returning to a plane I’ve already flown seems to work. The default profile seems to be set per plane, but the game forgets the default every time the game launches.

1 Like
9

Exactly the same problem here - I have three Logitech quadrants active. Only remembers the settings during the session, resets every time I start anew.

10

Yes, there is indeed a management problem with a configuration that uses several joysticks of the same model.
Everything works perfectly in MSFS2020 as with all other flight simulators. So this is a real regression with MSFS2024 and I think that at Asobo, nobody cares.

11

Hi there

Having (or better had) tzhe same issue and reported via zendesk.

The next answer I received from them was to ‘rate the support given’
And I told them directly, that I got NO SUPPORT AT ALL (not even an other message than to rate their support)
You can guess my rating…

But finally I found a workarround:
In my case I need these controllers with absolutely NO bindings within the game.
I use 3rd party software to realize these bindings (spad.neXt in my case)

So I now use another 3rd party software (HidHide)
which is simply completely hides these controllers from the game.
So MSFS2024 does not see them any more (and therefore does not change any bindings for them)

Hard to say, but true:
If they don’t make it working I’ll have to do it myself by other means…

Deci

12

It seems like the game sometimes forgets the general controls as well.

13

Did you try to have one throttle quadrant in another usb root port/hub?

14

I tried moving the plugs around but that made no difference.

15

I guess that at Asobo, we’re going to take advantage of this month of January to release a patch that will finally fix this regression problem worthy of beginner developers !

16

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•
I have exactly the same problem. In addition if I try to save the profile on my second throttle quadrant the game crashes.
If relevant, provide additional screenshots/video:
•

17

It seems there are even more issues with two of the same hardware then I thought.

  1. Have two of the same hardware with different general controls preset. If you click on the first one in the list and then the second it will show the second has the same profile as the first. The controls still work correctly it just shows the wrong profile in the settings.

  2. The second piece of hardware in the list will loose it’s default airplanes control profile for every plane on each game restart. It will still remember if you go back to the same plane later on but before restarting.

  3. The first piece of hardware does not separate its default airplane controls by plane. If I fly a plane with two engines and then one with four I have to change the default. If I have already flown both planes in that session the second piece of hardware will remember which preset is default for that plane but the first seems to have one default profile total, not per plane.

The whole controls system needs redone for having multiples of two hardware. It is not uncommon for people to have several throttle quadrants and we shouldn’t have to change around profiles every flight. Asobo should have copied the controls stuff from the last game and just added the ability to save a profile to a plane.

2 Likes
18

This appears to be fixed with Sim Update 1!

19

Moved to User Support Hub since a solution has been marked.