Heart ES30 is unplayable in career

[NotPennysBoat17]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

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msfs-2024
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#HeartES30

ISSUE DESCRIPTION

Description of the issue: I purchased a Heart ES30 in career and whenever I try todo a mission in it, it says that I failed because I left the gate before the boarding process and it fails the mission, every single time. I cannot play career with it

If applicable, which aircraft is experiencing this issue: Heart ES30

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

How often does this occur for you: Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Buy a Heart ES30 in career mode
2.do a freelance job
3.Enter the aircraft and it will fail the mission.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: TCA thrustmaster

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use? 3070ti

[PC Only] What other relevant PC specs can you share? i7 13-700kf

MEDIA

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
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[ArrantHawk38092]

Same problem in carreer mode. This plane will backflip at the beginning and mission fails. I’ve spent so much time buying it and i need compensation.

[NotPennysBoat17]

Anyone else?

[EzPzKillSpre]

Same here, this is so soul crushing. Guess I’ll just come back after a few months.

[GremSmash]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• able to start the mission but after 45 min everything goes dark, try to restart engines try to turn on again but is dark, landing gear or flaps won’t work. Wasted a lot of money on this for not to work on career.

Provide extra information to complete the original description of the issue:
•

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[RoadSoda2934]

Same here. Got the same message for failure and it resulted in the landing gear being broken.

[Kingcaca647080]

Exact same issue with the Saab 340. Extremely frustrating. Damages landing gear, and fails mission everytime.

[Snicksnacks8]

same issue get in plane it announces boarding and then goes dark and says i failed the mission…landing gear broken

[JJG7580]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Similar, any touch of throttle sends it flying backwards at 100’s of kts before the aircraft crashes
Provide extra information to complete the original description of the issue:
•

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[Shuba59]

Same issue 4 days ago, it cost me 4.4 millions to repear, i didn’t try since, cause i don’t have the money… is it fixed ?

[Equester194195]

I already had that with the 737 alot of Times.
Look at the Walkaround if there is any Service Trucks nearby, if not it will fail, so abort missiom.

If there are Service vehicles it will be possible to board and you can advance without skipping.

Had to move my Plane several Times to other Airports because some seem to have to Ground vehicles present.

I sold my es-30 a while ago so i can’t test if the same thing is happening to it, this is just my observation with the 737.

[ArrantHawk38092]

skip to taxi causes the 737 to crash.

[Equester194195]

For me it also tells me i forgot my passengers.

Strange Thing ist i Heard People not having that issue.

If I let them Board and Setup everything in the Meantime until pushback ist done i can skip to takeoff.

Skipping inflight then completely Bugs Out the Autopilot, but until i done that IT worked flawlessly.

When i Had the ES-30 it Sometimes even didn’t need to Board and the passengers we’re Just in the Plane for some reason.

IT IS weird the Bug ist Not even consistent tobwork with.

[MarkHiggs2209]

Here is a video showing it:

How to crash your plane by walking around another plane in Microsoft Flight Simulator 2024

[DonSeboo]

Same issue as OP. Direct crash when starting a freelancer mission. Two times in a row.

-_-

[NotPennysBoat17]

Thats quite helpful info as a work around, thanks!

[Taukuno]

a temporary solution (that isn’t guaranteed to work):

don’t enter the plane via Shift + C, enter it by opening the door.
then wait for the “boarding” animation to play before doing anything (the animation plays after ~30s-1min)

[MERK7]

I tried to load in a few dif missions with the ES30 after it sits you in the cockpit and then starts the next little cinematic it will just explode your plane … come on guys this is not a 200 dollar game please get it together … so ya I too have this bug as well … my 200 hour play though unable to fix my plane because it won’t stop glitching, all my time disrespected …

[ChickenTIkka720]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• No, but it also happens when doing it as an employee.

Provide extra information to complete the original description of the issue:

1. Start a mission in the Heart ES-30.
2. Enter the aircraft.
3. Mission fails after boarding commences.

If relevant, provide additional screenshots/video:

[MERK7]

ES30 now spawning with no gear on player owned plane … it get’s worse every day come on guys i wanna fly you said the game was out but several weeks later I still can’t fly this is every day with this game you guys…