Helipads AND heliports won't allow a helicopter to start Cold & Dark

[CasualClick]

Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

Yes

Brief description of the issue:

Helipads at airports AND heliports will not allow helicopters to start Cold & Dark. When placed on a normal apron spot, the helicopter is C&D when you load into the cockpit. In a Helipad, the helicopter is always already running. I checked with World Hub Scenery authors and there’s no setting to define what the aircraft state is when they place a helipad in an airport.

Provide Screenshot(s)/video(s) of the issue encountered:

KUUU - the Cabri is on the sole helipad and is already running when you load into the cockpit

KUUU - the Cabri is at Parking Spot 1, and the sim honors Cold & Dark state.

ICAO or coordinates (DevMode > Debug > Display position)

Test case was KUUU, but this is true of any airport that has helipads. Heliports, of which there are approximately ten (?) in the sim, also allow Cold & Dark.

Detailed steps to reproduce the issue encountered:

Load the Asobo Cabri into any airport (not heliport) with a helipad. Place it on the helipad. You will enter the cockpit from Fly Now and the aircraft will already be powered up and running.

PC specs and/or peripheral set up if relevant:

N/A

Build Version # when you first started experiencing this issue:

SU15 Build 19

---

For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

[SmotheryVase665]

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

Test case was TNCS, which has one Helipad and two ramp parking spots
If the Helipad is chosen as the departure location, the Guimbal Cabri G2 was running.
If Ramp 1 is chosen as the departure location, the Guimbal Cabri G2 is cold & dark.

If relevant, provide additional screenshots/video:

N/A

[NixonRedgrave]

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

Have experienced this exact issue as described.

If relevant, provide additional screenshots/video:

[ElasticSack182]

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

I also asked the world hub alpha folks if this was a possibility. Mainly in adding the Nice France, parking and helipads that are there in the sim, but not available to select. The members on alpha also stated that ‘Star’ or Asobo handcrafted/bespoke airports cannot be edited. I guess that was missed on the recent Nice/Monaco update too…again. See post attached.

@World Hub Change Tracking?

In the past I’ve seen Heli Ramps added as Heli Pads, this starts the helicopter from a hot start. It would be nice to have a mix of both so we could choose either the pads with hot start ready to take off; or the ramps as a cold and dark option. I know this may confuse our fixed wing friends to select a ramp spot over here so maybe the naming convention is something like Ramp 1H, Ramp 2H, etc… The yellow ramp parking would be prime for cold and dark, while the large square pads would be great for hot start Heli Pad spawn points

World Hub Change Tracking?

Hi all, I’ve been tracking this topic pretty closely. Hats off to those in the World Hub Alpha Club making these outstanding changes! o7🫡 As a Heli simmer I am loving all the new helipads at airports all around the world. Your endeavors are not going unnoticed and the work you’re doing is much appreciated! I saw above that some alpha testers are reading and taking input. I don’t want to add to the work load, but if someone is ambitious enough (or bored enough ) And please forgive if these…

If relevant, provide additional screenshots/video:

[CasualClick]

Zendesk Ticket # 217122

Also acknowledged by Seb as a bug during the FSExpo 24 Helisimmer interview:

Interview with Jorg Neumann and Sebastian Wloch - MSFS2024

[AlpineB4652]

As a fyi, as a workaround to this bug, when creating my helipad sceneries, I place a parking spot directly on the helipad. This then allows the user the option of selecting either the helipad for a quick start or the parking spot for c&d.

[CasualClick]

If you’re building freeware scenery to be loaded in Community folder, that will work. World Gateway Hub review will reject that approach.

[R6point0]

@AlpineB4652

As a fyi, as a workaround to this bug, when creating my helipad sceneries, I place a parking spot directly on the helipad. This then allows the user the option of selecting either the helipad for a quick start or the parking spot for c&d.

Thats greatly appreciated and all but nobody should have to build scenery just to get an aircraft to startup cold and dark.

[cyclicalobsessv]

@AlpineB4652

when creating my helipad sceneries, I place a parking spot directly on the helipad.

That’s what I did in MSFS2020 - really don’t want to have to do that in MSFS2024.

[Suburbannun]

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes
Provide extra information to complete the original description of the issue:

Just start a flight with any helicopter at any helipad.
If relevant, provide additional screenshots/video:

[Rhinozherous]

Will this ever be fixed in MSFS 2020?

[OldTimer003]

@CasualClick

Helipads at airports AND heliports will not allow helicopters to start Cold & Dark.

That’s not a bug. You cannot start airplane C&D on a runway as well.

[CasualClick]

It is a bug. These are start points where airport operations park and ramp helicopters. They’re not take off points.

[LucasNT5642]

Do you have the same issue if you follow the OP’s steps to reproduce it?

yes

My work-around for this: Copy the original apron.flt or hangar.flt from folder simobjects/airplanes…etc and rename it to runway.flt. (backup the original runway.flt). This makes the helicopter start in cold and dark state on helipads (worked at least for the CowanSim 500E)