How to request a refund?

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Hi guys!

I got the premium deluxe yesterday but this “stream the game” thing isnt for me. Can anyone tell me where/how can I request a refund?

PD, a bit of feedback for the devs: Dont tell me that my bandwidth is low… YOUR bandwidth is low, not mine.

Edit: Just forgot to say, I got the ms store version

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Your order page on the store should have details. If not go here Xbox Support

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Submitted and Approved!

Thanks a lot @re1axinmood for your help.

And good luck guys with this thing.

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I’ve already got my refund. So all good.

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Yepp, and for anyone else with 10+ hours of game play (which was loading screen play) WILL be refunded via steam. They have changed their policy as an exception here, due to the fact that Asobo have clearly dropped the ball.

Even if you have 25+ hours on steam, request that refund, they will work with you.

Then, in 6 months or a year, we can buy an Asobo product which will be fully vetted and reviewed, and by real people, not those shill boot lickers who call themselves youtube influencers. My god, the name says it all (influencer), and people still tune in, and still want to be influenced. The only entity that could influence me is god or my dog, and sometimes my wife, but no one else, especially not some professional boobtuber.

My god my venting is peaking again. :wink: I also dont want people being gaslighted and short changed, so if you are not happy, grab your money back, and feed your kids, or dog, or self. My money is not sitting in Microsoft bank accounts making interest, no chance, not after this debacle.

Off to play 2020 now. Its glorious, and i have found a new-found appreciation to it. Stunning.

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