I just received my HP Reverb G2 Headset and was super excited to experience flying with it. I tried to connect it to my PC for more than an hour but it kept giving me the Error Code: 1-8.
I ended up calling HP Support. They informed me that the dongle and the cables that come with the headset do not support AMD motherboards. They took my contact information and my shipping address to send me a new cable that supports AMD systems.
I appreciate that the are taking care of the issue by supplying me with a solution cable, but I am disappointed at the same time. I hate that after the long wait and the shipment delays from the lack of supply that all buyers had to go through, AMD users will have to deal with this and wait extra time. The new cable will take at least one week to arrive. It may take longer with the holidays being after tomorrow. They said they will not be using fast shipping, but only regular speed shipments.
I called HP because I never received a tracking number for the new cable. The rep told me that the new cable in on backorder for March. He said that I could request to return my headset and get another one as that might be a problem with my current unit.
Today I received a replacement unit and unfortunately, this has NOT resolve the problem. Still showing me Error Code: 1-8