Insert Game Disk message (20-Feb-2025)

henk4p1969 · February 20, 2025, 4:48pm

Anyone else have same issue with 2020? (day before yesterday all was OK, didn’t fly yesterday, but just now it tells me to insert the game disk… sigh..)

dougteach · February 20, 2025, 4:59pm

Yes same issue here. Worked fine last night.

gjprice92 · February 20, 2025, 5:00pm

same here:

no idea why. Everything worked great yesterday.

Neirius · February 20, 2025, 5:00pm

Having the same issue

Portugal, no VPN

MS Store

Followed ALL the steps from Zendesk Help

And of course, I’m NOT Re-installing the sim!

Badl4ndz · February 20, 2025, 5:12pm

Same here!

Eelis61 · February 20, 2025, 5:19pm

Same thing here, how come they destroy everything they touch!
Must be the navdata update today.

-eelis-

JP4JP8 · February 20, 2025, 5:21pm

Same here. Loaded FS yesterday afternoon, worked fine.

Reinforces my decision to forgo '24.

CutePegasus1584 · February 20, 2025, 5:24pm

It’s not your problem, is just a Ms servers problem, it happened to me two year ago

Eelis61 · February 20, 2025, 5:35pm

And you are saying you don’t have that problem?

-eelis-

gjprice92 · February 20, 2025, 5:33pm

no PC changes from my end today. Game worked fine yesterday. Today game wont start:

MS Server issue?

CutePegasus1584 · February 20, 2025, 5:37pm

Here is the problem

SeedyL3205 · February 20, 2025, 5:43pm

Hi folks,

Myself, @Jummivana, and @Chewwy94 each just launched MSFS 2020 successfully without encountering this issue. If you are seeing the “Insert Game Disc” message, please follow the troubleshooting steps on our Zendesk support page here:

https://flightsimulator.zendesk.com/hc/en-us/articles/360015985699--Please-insert-the-Microsoft-Flight-Simulator-Game-Disc-Error-message

If you’ve completed all of the steps in the article above and are still experiencing this issue, please respond to this thread and share some additional information such as your physical location and if you are using a VPN or not.

Thanks,
MSFS Team

TenPatrol · February 20, 2025, 5:54pm

Can confirm.

All good.
Now I can update AIRAC in MSFS 2020 while flying in MSFS 2024 beta

Eelis61 · February 20, 2025, 5:55pm

Finland, not using vpn.
You wouldn’t see this topic if this wasn’t wide problem here, please correct this at your end.

-eelis-

SeedyL3205 · February 20, 2025, 5:56pm

Hello @Eelis61,

Please confirm you have completed all of the troubleshooting steps posting in the Zendesk support link above.

Thanks,
MSFS Team

Azblueline5550 · February 20, 2025, 6:00pm

Same here…

RidgyPandora426 · February 20, 2025, 6:05pm

As per usual,this is a server error of some sort!!!
Big Shock.
Instead of downloading the new airac ,it gives us the disk nonsense!
Never ever seen this before.
Everything else yeah,so you might want to get on it.

JP4JP8 · February 20, 2025, 6:05pm

US, Mountain Time Zone

VPN off, all updates current. ( I did have to update the Xbox app.)

Restarted, still get the dialog box.

gjprice92 · February 20, 2025, 6:08pm

just tried the steps (MS account, etc) suggested. no luck with the game starting…

s00zster · February 20, 2025, 6:09pm

UK, no VPN, and I’ve followed all of the troubleshooting tips to no avail.

Was playing last night, did nothing else to my system, booted up today and I’m getting this message.