Most of this could have been avoided with an open beta.
It is normal, in my opinion, that server issues like those in the first hours of MSFS can occur. But I really wonder what Jörg and his team were thinking by skipping a public beta. Were they aware that the project wasn’t ready yet, and did they want to avoid a s.h.i.tstorm? Or were they naive enough to believe they could get the simulator ready in a few weeks?
An open beta, in particular, would have highlighted where problems exist, where server capacities might need to be adjusted. For a company like Microsoft, this is an embarrassment. They can program a complex simulation like MSFS but fail at something as simple as a login queue.
It’s essential to show your position within the queue and the approximate wait time during such a queue. Right now, it just feels like a static page.
At this point, I can log in and get to the start screen, but that’s it. Starting in career mode is impossible, and the photo tour crashes with a CTD…
We are human, and we make mistakes—I’m including myself in that. But one should also be able to admit mistakes. And I don’t see that here at all. There is hardly any communication from Asobo and Microsoft, which feels like a lack of respect for the players who believe in the project and support it. It is the people who keep Asobo and the MSFS team employed.
A Steam rating of 14% positive from 2,511 reviews (at this moment), a rating of 1.6 stars on the Microsoft Store, and forums full of posts saying that hardly anyone can actually fly.
Edit:
Ok my fault, I haven’t seen their statement.
But a technical alpha for a bunch of people can’t simulate the rush to a server with 100k+ Users.
They could have done a beta as stress test. The self-confidence not thinking something like that is necessary has a slight hint of arrogance.