Sorry but my Trust in Asobo MS is gone. They have proven with the release of msfs2024 that they completely ignore all QA levels, quality is not their thing.
To regain trust why doesn’t MS offer refund to all who purchased it in their Xbox store ???
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I will go into the forums to call out other users for demanding the product they paid for
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Weeeeelllllll. I guess we can learn from this, annnnd apply that learning when inevitably they release another iteration in 2-4-6 or however many years and not purchase that. But will we? I am sure there will a new bunch of people who won’t remember any of this. Hopefully I can remember this like an elephant.
The argument about 2020 being buggy at launch, so it should be expected here in 2024 as well doesn’t have much merit in my opinion. 2020 was revolutionary and with a dev team who are new to this. So that can be acceptable and then they did the meaningful and right thing with a prolonged tech alpha / beta period before releasing it for retail sale.
But 2024 is not revolutionary, it’s a evolution. Plus they already have at least of 6-7 years of experience we we consider the dev time of 2020. I guess many people are frustrated with the regressions of the new sim. People expected atleast close to 2020 levels of stability. But oh well, I’ll let you be the judge of that.
I think many here are asking for a bit of transparency in the bug fixing status. Just having the bug logged tag is not enough as @NixonRedgrave points, there are bugs leftover from 2020. Atleast another tag about if a bug is being worked on would provide atleast some more transparency.
What are you talking about? Some times its tremendous fun to just be a thorn in everyone’s shoes and watch the world burn… 
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Well that’s not entirely true - you can certainly interpret statistics differently and thus draw different conclusions from them. But these are the only stats we have to view on usage of MSFS2024 (and comparison with MSFS2020) so they are interesting though (as you say) they may tell several stories.
But the important point here is that whatever our individual opinions and experiences of MSFS2024 are, the market will decide its future. It in a few months time more users have stuck to MSFS2020 than MSFS2024 then MS/Asobo will have some difficult decision making to do. On the other hand, if these stats are wildly unrepresentative of the general trend, and that MSFS2024 is encouraging 2020 users to ditch it and flock to MSFS2024 in large numbers as it’s such a superior sim, then 2024 will be a big success and everyone will be happy.
We only have a glimpse of some limited data so must be cautious about reading things into it - but the important point is that it is market forces that will determine the success or failure of MSFS2024 and the future of our flight simulators. There may be a viable argument that we have to invest it it, good or bad, to ensure that there’s a follow on in the future - but the downside to that argument is very obvious too.
I think once the market place opens up then 2024 will rapidly become the sim of choice over 20.
More and more 3rd party developers will be releasing a/c for 24 …that may work in 2020, but wont have all the bells and whistles. …and people like bells and whistles! 
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For sure, let’s hope they turn it around from its inauspicious start….some better communication from them would help matters enormously I think.
Sigh…
My plea from the old days for a true bi-directional communication… which is still not really there.
Yes, community managers take a part to pass info back and forth…but it’s far cry from being anywhere as sufficient IMHO.
Dev sessions Q&A ? don’t get me even started… it’s more like a public auction for a very few highest bidders, that’s not how issues can be really addressed, especially the more complex core parts.
Solution IMHO:
- We need dedicated representative for each major sim aspect, have a kind of a back and forth dialog .
- A way to follow-up on issues, understand the current priorities and some expected timeframe for fixes/changes.
- A way to further discuss topics with the very knowledge people in the community, especially in core aspects.
- Working Title is the best example that does exists, and while probably an extreme example, it’s still proves that it can be done and the outcome shows for sure.
- Real transparency - well a lot has been said so I won’t add any further…
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The devstream Q&A sessions are an absolute joke. The same question, in slightly different formats, will be asked at least 3 times every single stream. This leads to Jorg/Seb/Marsh having to give the same answer 3 times.
You would think that the Community Managers would pick an array of questions from the many asked. The fact that they consistently pick questions which will all have the same roundabout answer just shows that they are not fully engaged with the product itself.
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They are PR sessions. Nothing more.
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I disagree, over the past year, the Dev Q&A sessions did improve to become much more focussed on collecting and answering user questions, and answering them in more depth. I really appreciated that change.
The December Q&A session focussed on the MSFS 2024 launch CDN issues, but neglected to discuss the other elephant in the room - unfinished “Alpha” or “Beta” state of MSFS 2024. The more they address this in the next Dev Q&A, the more trust they can start rebuilding, in my opinion. But at this point, almost 2 months after launch - it’s late, and the opportunity to rebuild that trust is less and less as more time passes, in my opinion.
I believe the real issue is the chaos, mandate and decisions above MSFS at Xbox Game Studios and it’s head, Phil Spencer, and of course Jorg can’t discuss those things. MSFS is just a line item way down on the Xbox Game Studio budget page. He has to convince them to fund MSFS properly, while convincing us that it has the resources it needs.
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They wont talk about being in a Alpha or Beta state simply because that will cause them lots of trouble. Besides that, as you said, it’s almost 2 months and ‘wasting’ time on this could be spend much better. I dont want to hear excuses and trust is gained by action not by words and they need to do that swiftly.
I care when I can download addons instead of the streaming only. Never got a answer to why this option isn’t available at all. And the marketplace being opened, it hurts 3rd party devs a lot.
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MS has a long tradition to release products early and let it become better with the customer. so i dont think MS from higher mgmt level sees the release negative.
Unless we are given the option of having extensive local storage like we have in FS 20 rather than having predominantly cloud streaming it is doubtful tbh that I will ever be buying this game even when a lot of the bugs are sorted.
Firing up the sim and wondering about having or actually having connection issues at peak times is not really my idea of fun. Crazy decision imo from day one especially given all the connection losses we have had in FS 20 over the years.
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More than half of the questions raised in every Q&A can be easily googled, because they are things which get discussed on a regular basis.
The CM team need to learn which questions are actually important to the community as a whole, which questions are not just a rehash of the previous question, and which questions can not be answered with a simple google search.
I am probably far from alone in watching the Q&As and answering a large portion of the questions before Jayne even finishes asking them. Because I have spent more than 5 minutes looking the answers up myself instead of using up valuable Q&A time with them.
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I think best case scenario is that they announce a firm timeline for releasing an SU1 Beta to the community. If not today, then it’s a must for the next live stream.
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Best case scenerio is they do a patch today and keep doing patches until this stabilizes. Then they can resume normal SU scheduling …
That would be nice, but don’t hold your breath waiting on it. They have their patch and comms cadence and its not shifting.
As to all the recent posts above - It really is amusing to see how many people insist that some dev should wander into the line of fire, make a remark that will be turned against them in the worst possible way, and somehow that will relieve all of the community angst… Come, on people.
They aren’t that dumb, and the community shouldn’t be either. They aren’t going to make promises because any failure will be weaponized against them.
I get that there is a raging hot bunch of people in this thread (some are obvious trolls and agents of chaos, others are more genuinely irriated (myself among that group). But making (fake) ultimatums, slamming your fist on the table and yelling isn’t going to get you what you want. Its also not going to harm MS even a tiny bit.
The only way for you to make a dent (with this company or any other) is stop being a sucker and buying on release day. If companies couldn’t count on a giant wave of hype driven sales on release day, they wouldn’t make ridiculous release day promises, or throw products into the world unfinished.
But we’re all guilty of setting up a gaming economy where that tactic works for the companies, and no matter how many times the consumers get burned, we still stand in line like 100,000 complete idiots and fall for it every time.
Look no further than your wallet for the answer to this problem. Stop giving them money in pre-release and day one sales. Make these companies prove they have a product worthy of your money before you spend it. Angry typing and raging on and on is a waste of everyone’s time.
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Some of us haven’t purchased yet, waited for reviews, and decided not to purchase until things get a lot better.
Question is, are there enough of us to count? (“Move the dials” on their sales figures?)
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Somebody said there was supposed to be a Developer stream today?
Hello @TallestWings553,
There is no Developer Livestream scheduled for today. We will always give plenty of advanced notice about the next Dev Stream.
Thanks,
MSFS Team
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