Leaving su2 beta wiped my existing beta and non-beta install

[WildDoktor]

ISSUE DESCRIPTION

Description of the issue:

I was in the su2 beta and started msfs2024 today. The SU2 update happened (not much data, quick install) and when finished I was no longer running the beta version…even though I’d not opted out yet. So I poked around and found that the only real issue that I’d been having in the beta (Excruciatingly slow response in Setting Controls Screen) was still happening. So for grins I went and opted out of the beta.

Previous to opting out, I had two install locations: the normal ms-store location (…\Microsoft.Limitless_8wekyb3d8bbwe), and Y:\XboxGames\Microsoft Flight Simulator 2024.

That Y: folder looked like this before opting out:

Now it only contains a single folder, Community Temp.

Additionally, there’s now a new folder in Y:\XboxGames, mostly empty.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Irrelevant

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? This is the way it is

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Be opted into the su2 beta before today
2. Open msfs 2024 today
3. Opt out of the su2 beta
4. Weep

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Irrelevant

[PC Only] Are you using Developer Mode or have you made any changes to it? no

[PC, MSFS 2020 Only] Are you using DX11 or DX12? dx12

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version: rtx 4070 super, 576.40

[PC Only] What other relevant PC specs can you share? Irrelevant

MEDIA

See screenshots inline, above

[END OF FIRST USER REPORT]

---

For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

[FieldGunner]

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
• In my case, I wasn’t receiving the SU2 update while still joined to the beta program. So I left that this morning and then was prompted for the 445MB (give or take) update during the next launch. All good and on 1.4.20. Quit the sim after a couple of brief flights.

This evening when I launched the sim I was notified I needed an update which was 8.8GB; sure enough it appears like a new install and the contents my community folder are gone including some 3rd party payware which installs there. Settings were back to defaults too.

If I was already at 1.4.20 then why would the sim decide it needed to reinstall?

If relevant, provide additional screenshots/video:
•

[WildDoktor]

Ok, I’m happy (kinda) to report that this is a known issue for those opted into the beta:

https://forums.flightsimulator.com/t/transitioning-from-the-sim-update-2-beta-to-the-live-build/720978

Opting in and getting pertinent information are 2 separate things in my limited experience; I looked around to find the above info before opting in and couldn’t (my bad searching skills, not because it wasn’t there), so I’m glad @iinKWest posted that…thank you!

So for me, this issue is solved; I’ve literally bought zero DLC, and only had one addon that’s easily replaced, so the only big deal is the controls page bug that’s plaguing some of us (me). Thankfully, somehow, my control settings weren’t wiped out! But this may be my call to switch all configs to “blank” and seriously learn Mobiflight.

To thanks again @iinKWest for the post, I’m going to go explore SU2 now.