Thank you for your understanding and help with these. I’m puzzled though because if they want to find it, all of these are also sent to Zendesk for weeks already (and closed with no further feedback), all submitted under the same gamertag I’m using in the forum.
In order to make this easier, here are all my submissions as of today:
| Id | Subject | Created | Last activity | Status |
|---|---|---|---|---|
| 70848 | Terrain LOD distance is using the square root of its value. | 4 days ago | 20 hours ago | Solved |
| 68719 | Re: Vegetation impostors/objects ring distance algorithm failing in HIGH or ULTRA depending on the species. | 13 days ago | 6 days ago | Solved |
| 66041 | Vegetation impostors/objects ring distance algorithm failing in HIGH or ULTRA depending on the species. | 21 days ago | 14 days ago | Solved |
| 64861 | Help solving arcade and simmers players sharing the airspace with the help of a simple nudge | 24 days ago | 20 days ago | Solved |
| 61583 | invalid PGG distribution.toml configuration - skyscraper buildings everywhere | 1 month ago | 22 days ago | Solved |
| 61475 | Photogrammetry, Ground Textures and LOD ring distances | 1 month ago | 22 days ago | Solved |
| 55547 | Water waves and wind speed units | 1 month ago | 1 month ago | Solved |
| 55533 | Perspective projection should be optically correct | 1 month ago | 1 month ago | Solved |
| 52691 | UsrCfg.opt > PostProcess > Sharpen bug | 1 month ago | 1 month ago | Solved |
Please help me understand what is the correct process here:
- Do you mean in lieu of Zendesk, we can send detailed reports to this email address?
- Do we still send less detailed reports to Zendesk?
- Do we still post vague reports to the forum?
PS: there are good news though and we’re making progress, because of all these documented bug reports, at least the latest (LOD distance using square root of its value) is not just closed:
Thank you for submitting your report, we’ve added it to the Development Team’s Internal Bug Tracker!