Loading language stuck at 0%

User Support Hub Install, Performance & Graphics
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1

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

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ISSUE DESCRIPTION

Sim is stuck at 0% Loading Language.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

4 attempts today with a reboot in between. It was working fine yesterday. speedtest.net is showing me with 980 Mbps up and 960 down

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Start MSFS2024
2. Loading Language…
3. Endless waiting

YOUR SETTINGS

Default

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX11

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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1 Like
2

Hi @FlyingRPh3000 ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

3

I have the exact same issue. After about 25 emails with ZenDesk with different ideas, I was proved correct that the issue is actually with my XBox account. When I created a new account I was able to load FS - FINALLY. The new problem is that my Aviator Edition is attached to my old account and they say there is no way for them to transfer it. Worst customer service ever.

1 Like
4

eel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION
Microsoft Flight Simulator 2024 loads as far as the Loading Language page, but never proceeds beyond 0%.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Fresh install, no Mods added. Performed a repair via Xbox app, however, exactly the same issue

FREQUENCY OF ISSUE
It has never loaded after multiple attempts

REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Launch MSFS2024
  2. Loads as far as the Loading Language… page, but never progresses
  3. No network activity. Have tried the recommendation to disable AV (using built in Microsoft Defender), but makes no difference.

YOUR SETTINGS
Default

What peripherals are you using, if relevant:
At present, I have removed all peripherals, however, I do have a Logitek flight yoke and controller, which have been attached. To test, I have uninstalled all unused HID devices and the Saitek USB drivers, however, no difference.

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A as issue is with MSFS 2024, but running DX12

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

Display Devices

       Card name: NVIDIA GeForce RTX 4060
    Manufacturer: NVIDIA
       Chip type: NVIDIA GeForce RTX 4060
        DAC type: Integrated RAMDAC
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_10DE&DEV_2882&SUBSYS_51611462&REV_A1
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 28340 MB
Dedicated Memory: 7957 MB
Shared Memory: 20383 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_fe5a9cae5c641286\nvldumdx.dll
Driver File Version: 32.00.0015.6636 (English)
Driver Version: 32.0.15.6636
DDI Version: 12
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
Driver Model: WDDM 3.2

[PC Only] What other relevant PC specs can you share?

System Information

  Time of this report: 12/31/2024, 08:56:19
     Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
             Language: English (Regional Setting: English)
  System Manufacturer: Dell Inc.
         System Model: XPS 8930
                 BIOS: 1.1.31 (type: UEFI)
            Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz (12 CPUs), ~3.2GHz
               Memory: 49152MB RAM
  Available OS Memory: 40766MB RAM
            Page File: 22252MB used, 24658MB available
          Windows Dir: C:\Windows
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.6.4
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
DxDiag Version: 10.00.26100.0712 64bit Unicode

MEDIA
Please add a screenshot or video of the issue occurring.
image

1 Like
5

Do you guys have a frame limiter on? Because that’s what caused it for mine to be stuck.

6

I just Installed 2024 for the first time. When loading up, It asks me to connect to the XBox Network, I click it and come tpo the Splash loading screen. However, I’m stuck at “0% - Loading Language”

Is this normal on first load of the sim? Been like this for about 20min now. Have 1GB Fiber internet and Speedtest shows 980sih up and down.

Thanks in advance!

7

Moved to User Support Hub since not SU1 related.

8

I was able to play the sim between Release up until January.

I then left the sim for a month.

Now when I try to load up the sim - I am now also stuck on Loading Language: 0% indefinetly.

I havent figured or found a solution yet.

9

Actually.

In my case, it was a problem with Steam being stuck in Offline Mode.

Even though I was Online - if steam is offline ( or invisible ), it somehow also affected MSFS.

After resolving my steam issue, the sime suddenly started loading..

… weird.

1 Like
10

Its the same for me , i try many things
But it didnt work and i still blocked at 0%

11

Hi - got the same problem today - after approx 20 min’s i continued loading. Not a network issue on my side.

12

Same here. Just bought and cannot get past 0% (waited up to one hour).

This is steam edition if it does matter. Network is fast, so no issues there.

13

Im having the same issue with the Steam version, I just paid the 120 to get the prem deluxe and it refuses to go past 0% loading languages, I did a complete wipe of my pc and tried again, still nothing.

The game pass version loads in after 10 minutes or so, the steam one ive had going almost to the 2 hour refund limit. Im unwilling to test any further as $120 isnt chump change and im going to want my money back.

What do we have to do to get some official support on this?

14

Exact same issue here. Works fine on the xbox app, but on Steam it won’t go past 0% loading. These are both on the same pc.

Can we get some sort of acknowledgement that this will be fixed? Since these posts have been going on for a few months and so far nothing.

Connection speed is not an issue for me either. Downloaded the game in 2m. Also tried uninstalling and redownloading. Didn’t fix it.

Tried starting it offline as suggested by the - many many MANY - discussions elsewhere on the internet of lots of people having this same bug. Didn’t fix it either. Just always stuck at 0% “loading language”

15

I had same issue and found this fix on Reddit:

Guys, I found the solution!

* Disconnect the network

  • Run the MSFS24 and start it

  • After a while, you should get message that the game needs an internet connection

  • Connect the network

  • After a while, you will be prompted with the XBOX login window

  • Log in and it should start downloading

  • Microsoft is a piece of (censored).

This got it working for me.

16

Yes, as mentioned in the message immediately above yours. That fix is known, the problem is it doesn’t work for most people. Glad you’re one of the lucky ones :slight_smile:

17

Same problem here. Installed yesterday and no prompt to log in to Xbox Network , immediately passing to the intro and stuck at loading language 0%

I’ve tried everything : cutting the internet, lock/unlock fps limit, log in xbox app/store with same acount, gaming service repair tool, testing the beta etc…

Brand new PC up to date with CoreUltra 7 / 64Gb / RTX5070, 1st soft installed with Steam, and it won’t work…

No solution ??

18

Also same Problem here. Got a brand new PC for my son and MSFS2024 via Steam and now we are stuck at 0% “Loading Language” for half a day. The “Login to Xbox” Button on the lower left appears, we click it but no login window evers shows up.
Please don’t tell me that as a result of SimUpdate 1 we can no longer install the game…
Already tried the trick of pulling the network cable, but that did not really help.

Microsoft / Adobe - this is SOOOO frustrating…

19

I succeed with your help thanks you so much

For who it didn’t work the first when you do this method, wait approximately 5 minutes when the game gives you the message “you should connect to play in the game”

After that it works for me and I can finally play

1 Like
20

I’ve been trying every few hours. After many attempts, this last time it worked. I didn’t change anything at all versus the previous attempts, so I guess something must’ve changed server side.