London City airport EGLC, Aircraft in a building 21/03/2025

User Support Hub Scenery & Airports
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ISSUE DESCRIPTION

Description of the issue:
Flying over London City airport, EGLC, to see what what enhancements the Marketplace airport enhancements made. this 737 had most of its body in a hanger and its tail and tips of wings protruding outside.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? only Navigraph

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? this time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Downloaded both 2024 Airport marketplace enhancements - paid for

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: na

[PC Only] Are you using Developer Mode or have you made any changes to it? no

[PC, MSFS 2020 Only] Are you using DX11 or DX12? ?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
RTX 4070ti

[PC Only] What other relevant PC specs can you share?

MEDIA

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image1454×897 113 KB

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
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Provide extra information to complete the original description of the issue:
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1 Like
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Hi @Pilotfirst9999 ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

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The only duplicate I could find was one in a 2020 post from years ago. Nothing came up for 2024. I don’t think a USER Support HUB is the right place for this. I do not need support - it is a graphics issue. Any 3rd party add on, if that is what you call items purchased through the marketplace, is licenced by Asobo. If this is not a bug, you may delete it as I am not going through a whole process of telling a developer the airplanes bottom is stuck in a building. I bought this and MSFS 2024, I do not have to do the work of getting it fixed. Not my job, its ASOBOS job to manage the licensees.

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It’s a default airport and everyone that does not have a third party addon is seeing exactly the same execrable model that you do.
At EGLC, aircraft do not even park that way round, let alone embedded in a building.

5

Thanks for the positive feedback on my part. Try telling the moderator it is a bug and not a 3rd party add on issue AND that it should be a bug report as I originally chose - sometimes I think they are deliberately moving things out of bug reports so there is one less issue they have to deal with - mind you, they have made a massive … up last night with their 8Gb update nonesense, wiping out everyone’s community folders of those who have been helping them in Beta1 - thats the way to do it Asobo - give everyone who has been helping you a kick in the derrier!

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As a volunteer moderator, I can assure you that there is no such type of instructions from MS/Asobo to lower the number of bug reports.
The only conditions for a bug report to be valid and stay in that category are:

  • Assure that no addons/mods are used when reporting issues in Bug Reports
  • Provide enough information in the template in order for devs and users to be able to reproduce the issue

Regarding your issue: I did a test (without addons) and can reproduce it with traffic airport quality (static aircraft) set to high:

Screenshot (458)
Screenshot (458)1916×950 87.8 KB

Screenshot (456)
Screenshot (456)1907×1021 126 KB

The root cause is that 2 parking spots (Parking 1 & 2) are defined in a building, they should not be there:

Screenshot (457)
Screenshot (457)1912×943 215 KB

My recommendation:
Report the issue in the main bug report thread related to Airports/Helipads issues, using the instructions that come in OP 1st post: MSFS 2024 Airport / Helipad Issue Tracker

1 Like
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Thanks for doing the checking, I appreciate that. I’m afraid you are asking me to shift things around and as I have mentioned many times in my posts I am not very aware of how to do tricky computing things. I can do basics - so once they are moved I can’t or rather dont know how to change it. It would be appreciated if you could move it but if you would rather not - leave it how it is. I tried…

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I have reported the issue: MSFS 2024 Airport / Helipad Issue Tracker - #531 by DementedCorn327
Hopefully it will be fixed in one of the next sim Update :slightly_smiling_face:.

1 Like
9

Thank-you :slightly_smiling_face: