I try very hard to maintain the climate for MSFS. I help people find out how to solve their issues. I try to explain things, set expectations with people so they don’t get upset. I try to work with 3rd party developers to avoid issues.
When MSFS was first announced, I was amazed. I had an XBox, I didn’t have a PC. But good news, it was announced it was coming to XBox too. I remember my days when I had a gaming PC, and having to modify config files, and figure out driver issues, etc. It wasn’t something that I wanted to get back into. So even though XBox was going to come later than PC, I decided, I would wait.
Well, at first, the XBox community had the hardest time convincing 3rd party developers to come to XBox. Slowly but surely, they started coming, and started committing to the platform. But then we started finding mods which work on PC fine, but don’t work on XBox. Worse yet, we found developers only on a PC can simulate what XBox will be like, and rely on testing in the Microsoft labs. And then the even bigger revelation that many of these mods pass in the test XBoxes in the Microsoft labs, but they don’t work out in the the retail XBoxes.
I currently have 5 different packages now that work fine on PC, evidentally worked on the XBox test labs, but just don’t work outside the Microsoft network. The latest today was, I reported an XBox specific bug to FSAcademy about the Voyager bush trips. I waited a couple weeks for a fix, a fix which was tested in the XBox labs, and it still doesn’t work outside Microsoft
As you can see, Number of Legs for all the bush trips reads as -, and the legs panel is missing. Same exact thing it was doing before the fix. I can’t blame the developers, they can only test by simulating. And yes, I get it. They pass in the XBox test labs too.
We have content developers starting to re-evaluate whether they are going to continue to support XBox. Some will say its just talk. But I don’t think so. SOme of these purchases I have made, they have been broken for months on XBox, and to this day, some of them, people STILL have no idea what is wrong. It really is throwing dice for them on whether their package is actually going to work on a real XBox or not.
Obviously, the source of difference of the XBox test labs machines versus a retail XBox HAS to be tracked down. But once that is done, I hate to say it, but several more test XBoxes are going to have to be built, and several more people are going to need to be hired, and these people will be available for content developers to send their code to, and in a live stream with the Microsoft personnel, be able to test on an XBox. Content developers have to have more certainty than what they have now. They work totally in the dark, taking guesses what is wrong, and what is really going to work for XBox. I know nothing can be put in the code that will allow 3rd parties to inject mods into a test box, because as soon as you open that loophole, hackers will figure out how to exploit that. But the name of the facility is the XBox Test Labs. Surely as important as MSFS is to Microsofts plans, having dedicated personnel that will interface with 3rd party developers will not only help with developers being able to develop mods more efficiently and confidently, but it will benefit the consumers too.
I know there are bugs, and there is weather, and there is lots of things that are all a priority. But frankly, with XBox we reached a point where content developers and consumers confidence is starting to get shaken. Some of my broken products have been broken for more than 2 months. Its going to be more than two months before we will be able to have a possible fix. I’m not even sure then if I will get an actual working content.
I have almost every single piece of content in the store for XBox. I’ve got the HOTAS and rudder pedals, and the Boeing yoke ordered. I’m too committed at this point to just walk away. But I have to say, I’m at the point where I have to use my tax refund for a PC. As I said earlier in the article, I specifically wanted an XBox for the simplicity of use. I am spending most of my time helping other XBoxers or trying to get my XBox problems resolved. I specifically gave up functionality for the sake of simplicity, but I just am not getting any of those benefits at all. And mostly, it really stinks being a lost and frustrated customer working with a lost and frustrated 3rd party developer, and none of us know what to do. I get their frustration and uncertainty.
I know 3rd parties probably want the ability to test on their site, and I know that would violate the whole XBox security model. I tried to think of a compromise that would work for everyone, but it does involve an increase of headcount for MSFS. And I’m not trying to cause chaos. I’m presenting a rational solution that I know wont totally make 3rd party developers happy, and it won’t make Microsoft happy, and even probably won’t make most of the forum readers happy, but provides a compromise that everyone can live with. Something has to change, and so far in the last two months, no one has come up with what. And I think its because there has to be a solution that is a compomise for everyone.