even though the News and Announcement section says all is good, there is a major outage right now.
if you are having issues.
Seeing the same thing on my iPhone Xbox app. Yikes!
Just checked in, can see the same, I`ve been playing in EU with lots of details missing at Torres de Paine on Xbox X from SCNT ongoing. 
5 min later on PC things looked a bit better, well the usual way in Ultra settings(MSFS2020).
2 posts were split to a new topic: Problems Starting Both Sims, Advice Requested