Marketplace Spinning Wheel "Loading"

User Support Hub Miscellaneous
1

Are you on Steam or Microsoft Store version? Steam

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting. Do it before every update

Are you using Developer Mode or made changes in it? No

Brief description of the issue:
Help! This has been happening since the hotfix. Also maybe related is that the content manager won’t load.

image
image1884×968 55 KB

Detail steps to reproduce the issue encountered:
Load Up Game
Click on Marketplace

PC specs for those who want to assist (if not entered in your profile)
Ryzen 7, 32GB Ram, Multiple SSD, 2060 Super

Build Version # when you first started experiencing this issue:
This one

2

The sim load normaly but the Marketplace is always turning in a infinite loop.

#pc

Microsoft Store version

Are you using Developer Mode or made changes in it? NO

Brief description of the issue:

Build Version # when you first started experiencing this issue: LAST

3

Hello, I have consolidated another topic into here as they both seem to be discussing similar. This helps to keep all discussion together. There was an older topic created for marketplace loading issues which seem similar. See here:

If you have a look there, some suggestions have been made that may help?

4

It is either a problem with my folder structure or there’s something canceling out the marketplace.

I took out my community folder and everything loaded fine, I was able to buy and download the Junkey boy, and then relaunched with my community folder again and it was spinning again.

Perhaps it might be caused by the FBW? Since I both bought it in the marketplace (though not installed now) and have the latest dev version of it as well.

5

This problem has been solved with Sim Update 6!