The workaround mentioned above didn’t work for me.
If I start a flight at an airport (in this case EGLP by Aerosoft): No jetways.
If I take off, fly a pattern and return to same airport: Jetways are back.
Not acceptable, fix is demanded!
1 Like
Have you restarted the sim after doing this?
But yes, it needs to be fixed. Either by asobo or the developers.
To be honest, no. Will try.
1 Like
I had to do it, then it worked. And as it did for you after the pattern (airport probably reloaded) it seems to be fixed?
1 Like
As this was the first start of MSFS after doing the workaround, I’m happy to report that it worked. Tried 3 different payware airports and the jetways have been there after starting the flight. Many thanks for the hin, HXArdito.
2 Likes
Actually never mind, reconnecting the jetway made it connect properly
1 Like
Hi there!
I am also a (payware) scenery developer and we are rather frustrated by this. In addition to the jetways, also our custom made visual docking guidance system (VDGS) has stopped spawning at the gates.
I have observed the following pattern:
The jetways and the parking system are always present at the gate the player spawns or AI traffic spawns. With the others the jetways are hit and miss, the VDGS never spawns unless there is an AI plane parked there.
To test this further I set all AI traffic settings to zero (I didn’t want any AI or static aircraft on the airport) and spawned on the runway. The result was that the entire airport had no jetways or VDGS.
The VDGS is linked the the aircraft as it needs to read the type in order to give proper parking instructions (left, right, stop, too far, etc). I have to assume that somehow the sim only spawns jetways or VDGS if it is called by an aircraft at that position.
I have also tried to change the LOD setting as was discussed on another thread, but that had no effect.
It would be great if Asobo could let us know if this will be fixed on their side, or if we have to make changes to our scenery and if so, what exactly we need to do.
By the way, I have the same problems with all other payware sceneries
Many thanks!
stefan
2 Likes
this is very disappointing
they look different from every angle, like when I’m zoomed in it’s connected and looks fine but then after I zoom out the jetway glitches, disconnects and has missing parts. also, some jetways just don’t connect. Sometimes jetways just disappear in community sceneries. they sometimes come back after I reload. The movement of the jetway also looks very weird.
Is this happening to everyone or only us?
3 Likes
It’s probably happening to everyone but not many people actually care for some reason.
2 Likes
the two consecutive hotfixes didn’t actually address the issue… we’ll have to wait until WU 6.
1 Like
Mod edit: Post was merged.
Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
Y
Are you using Developer Mode or made changes in it?
N
Brief description of the issue:
Guys,Do you know why my 3rd party airport boarding bridge disappeared？
Provide Screenshot(s)/video(s) of the issue encountered:
Build Version # when you first started experiencing this issue:
After SU5
Are you on the Steam or Microsoft Store version?
Microsoft Store
2 Likes
Everyone make sure to upvote this topic so it has a higher chance of being given attention and being fixed
1 Like
Voted as I have also lost the jetways at the payware MaccoSim EGBB. I contacted them and they say they can’t fix it until Asobo fix the SDK! What a shambles.
I have Jetways at EGCC, very strange.
if i’m not spawn at the airport i get jetways when im landing
1 Like
The only temporary workaround that I found always working in every affected airport is to start the flight in a remote stand that doesn’t have a jetway and then use slew mode to get to a parking space served by a jet bridge.
Basically this means that starting a flight from a place that doesn’t have a jetway makes them appear in the places where they should be. I know it’s confusing but the bugs with this sim are always this frustrating and quite honestly hilarious at times.
2 Likes
Ive also reported both on default such as KSFO jetway stuck depite its there cannot provide jetway, LEMD barajas payware original on top of addons, and some are floating 10m high, KORD stuck jetway, KSJC missing jetway, a
KLAX when landing ok KLAS mccarran stuck. So gave up simming airline at this moment
Hi everyone
Just has this email on this topic from Maccosim, that some of you might be interested in, to hear a developer’s side of things. I have their EGBB (excellent by the way) and there are no jetways there any more.
"Hi Andrew!
Just a quick update for you.
Sim Update 5 (SU5) & SDK Issues
What to say… We (alongside other developers) are quite frustrated with this update, as although it has brought great performance to PC as a result of the Xbox, we have seen many issues with the SDK, Crash to desktops and other issues which prevent us from being able to push any updates to you.
We believe we may be able to push an update to you relatively soon (without the SDK crashing on us), so keep an eye out for that.
Missing Jetways
Inline with the SU5, Asobo added some new LODs to the jetways. This means that instead of having 2 or 3 Levels of Detail, they want 4 or 5. This is to make the sim more optimised and run smoother for both PC and Xbox.
Some have experienced missing jetways altogether, which seems to be an issue in itself seeing as someone could load in and have missing jetways, and reload in and they appear.
We are actively reading all forums and updates awaiting further information on the missing jetway issue.
We will push an update with some more LODs for the jetways as soon as possible."
2 Likes
Could this be related to assets popping in and out too? I’ve got Ayers Rock by auscene and the assets they created pop in and out and seem to have only a short render distance.
Someone mentioned earlier that it Amy be to do with the previous update 5. Is it just jetways? People, cars, luggage trucks and coaches all appear/disappear for me.