Mouse failures on Xbox Series X MSFS2024

User Support Hub User Interface & Activities
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ISSUE DESCRIPTION

Description of the issue:

After using the mouse to click on ‘Start’ further left clicks from the mouse fail to initiate menu items in subsequent screens. Additionally after navigating using the controller the mouse no longer responds at all in the aircraft.

Mouse works normally in MSFS 2022. Mouse failures started after MSFS2024 got hung up in a free flight globe screen and sim had to be restarted.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

This is now a constant condiiton.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start the sim (MSFS2024)
  2. Click on ‘Start’
  3. Try to initiate any actions from the subsequent menus.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

Mouse
Xbox Controller
Thrustmaster Flight HOTAS

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
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Provide extra information to complete the original description of the issue:
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You can find the solution here: (worked for me)

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I believe changing the mouse config as described in the other post has resolved this issue. Under ‘Controls’, changing 'Mouse presets config from ‘Pmouse’ to ‘Mouse 2024 Transcversal’ may have resolved the issue. Not entirely sure as I made some other changes in the sim as well, but this was the only control setting I changed.

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Moved to User Support Hub since a solution has been marked.

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