This message is for you if your Flight Simulator crashes during loading. Mine had always worked perfectly until December, when it started crashing during loading. I spent almost a month with Microsoft support and tried everything, even at a hardware level, only to discover on my own that the issue was caused by the EDR antivirus.
This next-generation antivirus, in order to keep up with threats, introduced a new technology called Code Injection, which uses anti-exploit techniques to detect exploit attempts in running processes. Now, EVEN IF YOU DISABLE the antivirus, this process remains active in the background and crashes MSFS 2020 without any signal, logs… Although I don’t know the exact technical details, it seems to be related to add-ons, particularly aircraft like the A320 V.2 by Asobo.
The solutions are:
Remove the agent or create an exception for flightsimulator.exe – I chose the second option, and it works.
I hope this helps and makes up for all the swear words I’ve said over the past month
But you say it is related to Asobo’s A320 V.2 and has to do with code injection. I asked this because this seems to be related to wasm and I wonder why this isn’t happening on the console. What Antivirus is it exactly?
The EDR is WatchGuard, but I don’t think it’s their issue. Their support was fantastic and found the issue in half a day. I can only raise one point against them: there are no logs, no messages, and no alerts indicating what is happening.
I believe the issue comes from how MSFS is designed. I can understand that something could go wrong and you wouldn’t know why. All the mess started after I installed some aircraft, like the Beechcraft and A320 v.2 by Asobo.
If you install content from the marketplace and it causes a problem, there is NO WAY to roll it back and uninstall it if the game does not start. If you go into the official folder and manually remove it, the next time you start the game, it reloads it, and there is no way to block it. This is a weird software design, in my opinion.
I’m pretty sure it’s their scanning. They should whitelist the file that causes their app to trigger. But if it doesn’t log what files are causing issues I dont know, seems a bit weird.
Hey, I was just wondering how exactly do I create an exception for flightsimulator.exe? Is that just something I do through the Virus & threat protection section in my windows settings?
If you’re talking about your anti-virus software, you open its main dialog screen and there should be a “settings” tab/icon. Within settings there should be a way to create exceptions.
I haven’t had this kind of problem in the past with MSFS, but if I did, I would except:
If you’ve moved your community folder, wherever that’s located.
Any 3rd party packages in either . . .AppData\Local or . . .AppData\Roaming.
(I have several, Aerosoft, GotFriends, PMDG, etc.)
Wherever any third-party application packages are located. Some 3rd parties install aircraft in their own directories, and include necessary dependencies that may be located other places.
This assumes that you installed everything in the default locations. If you’ve installed anything anywhere else, (be especially aware of 3rd party add-ins, they can install other places), you might need to create exceptions for them too.