I guess this qualifies as a crash because the sim will not start! This afternoon I decided to start MSFS 2020 after several busy days and it will not start. I’ve tried through XBox and the Start menu. When I try to start through the Start menu, absolutely nothing happens. When I start with XBox, I get a different screen which eventually reports the error. I also did a system restart to no avail.
I have looked through here, but everything I found was several years, nothing new.
Please, can anyone help me with assistance from 2025? Thanks in advance.
Personal Comments and Observations
It’s a general crash code, nothing immediately gets pointed as root cause with that unfortunately.
First things first, try renaming your Community folder and see if it will start clean.
Then - check for Windows (Operating System), Windows Store, XBox Gaming Services updates.
Reboot if you find any, or after renaming the Community folder.
I read yesterday that someone else had this issue. They solved it by opening the MS Store and updating things. Then they went to X-Box and made sure things were updated. Then they rebooted the PC and FS 2020 booted up asking if they wanted to boot up Safe Mode. They did so. Exited FS and then restarted and all was well. Worth a try.
Tried it all, learned a bit, but MSFS still didn’t boot! Thanks for trying!
FYI:
The problem will occur regardless of whether you use the NVIDIA app or not. It comes when you switch from DirectX 12 to 11.
Use the NVIDIA app and hit the ‘Optimize game’ for 2020 and leave it on DX 12.
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I’ve got a similar issue, but mine crashes upon load with dxgi error. I tried uninstalling and reinstalling the gfx driver, uninstalling and reinstalling the sim with no luck. I noticed my issue after SU16 dropped. I haven’t played it since before it came out.
Use ‘Display Driver Uninstaller’ to remove the GPU driers and clean things up. Use it from within safe mode.
I have tried that twice, uninstalled the sim, formatted the drive, reinstalled the drivers and game, and still get the same dxgi hung error. Not sure what else to do at this point. 2024 works just fine, at least not crashing cause of gfx issues.
