MSFS 2024 Airport / Helipad Issue Tracker

[Wilem35]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

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ISSUE DESCRIPTION

Description of the issue: Closed Airports - CYZD Downsview and CYKZ Toronto/Buttonville Airports have been permanently closed for new development.

ICAO, coordinates, or specific location: See above

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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[Spongebob17554]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

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• One for platform (ms-store, steam, xbox, or xcloud)

Feel free to delete this quote section after adding your appropriate tags.

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ISSUE DESCRIPTION

Description of the issue:
There is some random house in the middle of a taxiway at CYOW
ICAO, coordinates, or specific location:CYOW

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. go to CYOW
2. find the house, next to gates in taxiway

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?
no

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
gtx 1650super

[PC Only] What other relevant PC specs can you share?
r5 7600x, 32gb ram

MEDIA

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[END OF FIRST USER REPORT]

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[Appie677250]

ISSUE DESCRIPTION

The helipads on UMGU in Utrecht and the Red Cross hospital in Beverwijk in the Netherlands are to low.
You have to land through the roof of the buildings to get to them

The landingpad for the Erasmus MC in Rotterdam is to low.
this is in RL above the entry viaduct but in sim below the viaduct that is crossing over the helipad.
You spawn hanging on the viaduct

YOUR SETTINGS

I don not use Photogramerty but that is also not availible for these

[END OF FIRST USER REPORT]

[PineappleFlight]

ISSUE DESCRIPTION

Description of the issue:
Just flew a career light cargo mission into EDHL Lübeck Blankensee. Asked ATC for taxi to parking after landing and got a generic “taxi to general aviation parking using taxyway” back. Couldn’t confirm the instruction (only selectable reply: “say again”), didn’t get a taxi ribbon, no parking marker anywhere to be seen, unable to finish the mission.

Looking at the airport’s charts, there’s supposed to be a GA apron across the main terminal, but in the scenery it doesn’t exist.

ICAO, coordinates, or specific location:
EDHL, Lübeck Blankensee Airport, Germany

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Nothing in the community folder whatsoever. This is hand-built scenery coming with the sim.

FREQUENCY OF ISSUE

Always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Fly career mission into EDHL airport.
   2.Try to get taxi instructions after landing / finish the mission.

YOUR SETTINGS

Not relevant.

MEDIA

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[END OF FIRST USER REPORT]

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[TGAPMerlin]

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ISSUE DESCRIPTION

Description of the issue:
At departure from ENRS on a medium cargo mission, the hold short box was placed at the end of the active runway 02 instead of the real hold short line. There is no other way to that box except via the shown path along the runway, so doing so would give a penalty for entering the runway without announcing it.
Interestingly enough the signs for the taxiways are both placed at the other hold short line (it’s A and B at the same time ), while this one is unmarked. According to Navigraph the taxiway I should use would be A, while the other one with the signs is B. Maybe this has to do with the problem.
On landing there on 02 on the prior mission I got a hold short box at a correct position, but I’m not sure if it was on taxiway A or B.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
on the only time I departed ENRS

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Get a mission with departure runway 02 from ENRS

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
n/a

[PC Only] Are you using Developer Mode or have you made any changes to it?
no

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
n/a

[PC Only] What GPU (Graphics Card) do you use?
n/a

[PC Only] What other relevant PC specs can you share?
n/a

MEDIA

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[END OF FIRST USER REPORT]

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[renren233]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

• One for iteration (msfs-2020 or msfs-2024)
• One for platform (ms-store, steam, xbox, or xcloud)

Feel free to delete this quote section after adding your appropriate tags.

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ISSUE DESCRIPTION

Description of the issue:
Career mode, medium cargo delivery mission which departure from SVWE and destination is MPFE, after landing there it ask me to taxi into the house.
How can I end this FK mission?

ICAO, coordinates, or specific location:
MPFE

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
y

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Cargo medium from SVWE to MPFE
2. Finish your job

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?
N

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX12

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

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[END OF FIRST USER REPORT]

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[Raf76PL]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes, exactly

Provide extra information to complete the original description of the issue:
• Same issue, additionaly I wasn’t able to skip “hold and park short” to move to next step - parking

If relevant, provide additional screenshots/video:
•

[MiguelXRP]

Description of the issue:
Weird bumps on runway. Landing / departing crash almost certain.

ICAO, coordinates, or specific location:
LPPT Runway 02

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

How often does this occur for you? every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Set LPPT runway 02 for departing
2. Roll just a bit through the runway and you’ll see the weird bumps on the runway

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC Only] What GPU (Graphics Card) do you use?
AMD RADEON™ RX 7800 XT

MEDIA

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[barsum220]

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ISSUE DESCRIPTION

Description of the issue: Þrídrangar lighthouse helipad has a bug when i try to land with the H125 helicopter it goes through the concrete of the helipad in the landing challenge of this week. I´ve put all settings to max, like terrain and object details pre load of the terrain, etc, everything on ultra to see if it happens only when choosing low details. But it happens even in ultra. I can´t do the landing challenge properly because of this. Also i tried in free flight and the same thing.

ICAO, coordinates, or specific location: B17FM, Þrídrangar lighthouse, southern iceland, 63° 29′ 19.79″ N, 20° 30′ 47.41″ W

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Not using any addons.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time i tried to land there

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. I try to land with the H125 in the helipad
2. When it touches the concrete of the pad it goes slowly through the concrete and falls and crash
3. The landing challenge does not count it like a proper landing even if i land it really slow.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Turtle Beach VelocityOne Yoke and Quadrant, Rudder from Thrustmaster

[PC Only] Are you using Developer Mode or have you made any changes to it?
Not using developer mode

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX12

[PC Only] What GPU (Graphics Card) do you use?

RTX 4060Ti

[PC Only] What other relevant PC specs can you share?
13900k, 64gb ram, windows11, using vr with virtual desktop and quest3

MEDIA

Please add a screenshot or video of the issue occurring.
I don´t know how to save the replay.

[END OF FIRST USER REPORT]

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[GeeStoerty]

• Identifier - LOWI airport
• Name – Innsbruck
• Category – Navdata
• Description – EFB shows runways that do not exist. Only 8-26 exists

[XeOperator]

Very interesting. According to the Navigraph charts (Jeppesen), LOWI has two glider strips, however they do not have a runway designation. I suspect that’s 07L/25R and 07R/25L. The Lido charts do not show this.

[Twodogzz]

• Identifier - YRED
• Name – Redcliffe Airport
• Category – Missing Airport/Helipad
• Description – 3 x Helipads are missing
  
  
  
  
  

[MGAirways]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

• One for iteration (msfs-2020 or msfs-2024)
• One for platform (ms-store, steam, xbox, or xcloud)

Feel free to delete this quote section after adding your appropriate tags.

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ISSUE DESCRIPTION

Description of the issue:
When taxiing to runways 28L or 28R from the main terminal at KOAK in reality, you must cross over a highway underpass. Unfortunately, this underpass is not well represented in game, and you dip down onto the road. Cars are literally driving across the taxiway. Also, your aircraft clips into the terrain at this same point.

ICAO, coordinates, or specific location:
KOAK, Oakland International, Oakland, California, USA

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes, doesn’t make any difference what addons I have.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time I taxi to 28L or 28R (or their opposition runways).

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Load any aircraft at KOAK in Oakland California in at parking space 48 and turn the aircraft on
2. Taxi to runway 28L or 28R
3. Observe the dip into the terrain and across a roadway

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
No relevant peripherals

[PC Only] Are you using Developer Mode or have you made any changes to it?
Not using developer mode

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
NVidia 2070 Super

[PC Only] What other relevant PC specs can you share?
Intel i7-10700
32 GB RAM
Medium graphics settings

MEDIA

Please add a screenshot or video of the issue occurring.
View from world map

View from the taxiway

Mangled taxiway

Nosewheel inside terrain

Cars on taxiway

[END OF FIRST USER REPORT]

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[NixonRedgrave]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Same issue.

If relevant, provide additional screenshots/video:
•

[FortunaCournot]

ISSUE DESCRIPTION

Description of the issue:
Invalid shorthold objective (fails automatic). short runway, trees at end of unway.

ICAO, coordinates, or specific location:
UKLQ RW13
Cargo Transport Medium, Standard air freight

[END OF FIRST USER REPORT]

[ORFK]

• Identifier - UT53
• Name – Sky Ranch
• Category – Grounds and Facilities
• Description – Buildings on the runway

[krz90002411]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

• One for iteration (msfs-2020 or msfs-2024)
• One for platform (ms-store, steam, xbox, or xcloud)

Feel free to delete this quote section after adding your appropriate tags.

---

ISSUE DESCRIPTION

Description of the issue:

worms airport taxiway crashes plane (invisible wall?, tree, something)

ICAO, coordinates, or specific location:

worms, germany airfield, taxiway

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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[ANDYS2790]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

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ISSUE DESCRIPTION

Description of the issue:
At KAUS Austin Bergstrom international the main terminal is missing but has the autogen hangers. I was in Careermode doing a charter service also loaded in via free flight with the same issue
ICAO, coordinates, or specific location:
Gate 2A - C, I couldnt find a copy teleport cords key in the 2024 dev mode like 2020 as i understand that would be faster to check

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Load in Kaus international and you will see a missing terminal but floating jetways
2. Gate2A - C
3. 
   
   
   

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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[PILOTOWAWAWA]

Just spawned at the airport. I can confirm. Unfortunately, I can’t even use the Dominic Design, which has a pink texture. So, we have no KAUS at all where MSFS 2020 looked plausible, at least.

[DeathBySybian]

ISSUE DESCRIPTION

Description of the issue:
Airport taxiway bridge has collapsed and cannot be used without causing damage to the plane. This was also a bug in 2020 which was fixed in 2020. The bug has returned in 2024.

ICAO, coordinates, or specific location:
KPHX Taxiways which traverse north/south on either end of the airport.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
No mods

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Go to KPHX
2.Taxi from north to south
3.Hit jump

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
4080

[PC Only] What other relevant PC specs can you share?
i9-10850k / 64gb

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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